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Insurance Distribution




          Directive (IDD)








          The IDD (level 1 text) introduces new rules on insurance distribution. It came into force on 23 February 2016 and had to   The IDD repeals the Insurance Mediation Directive (IMD) and is a minimum
          be implemented into the national laws of the EU Member States by 1st July 2018. As for the application date, the Member   harmonisation Directive. In other words, Member States, as they transpose the
          States had to apply the national rules from 1st October 2018 at the latest. According to the latest European Commission   IDD into national law, cannot do less than what is required under the Directive,
          update published in April 2020, all EU Member States have now implemented the IDD.                                       but they may introduce additional measures if they deem it necessary to
                                                                                                                                   ensure the protection of consumers in their market. Insurance intermediaries
                                                                                                                                   who were already registered under the IMD had until February 2019 to comply
                                                                                                                                   with their respective and relevant provisions of national law implementing IDD
          IDD key features                                                                                                         knowledge and ability requirements (IDD Articles 40 and 10.1).

                                                  The IDD covers the distribution of non-life and life products, reinsurance products,
                                                      but also insurance-based investment products (IBIPs). It applies to insurance   IDD level 2 measures
         Wider scope                                distributors, i.e. insurance intermediaries, insurance undertakings and ancillary
                                                    intermediaries (with exemptions). The IDD expressly applies to certain activities                                                                IDD level 3 measures issued by
                                                                            conducted through price comparison websites.           In 2018, empowered by the IDD, the Commission adopted two Delegated   EIOPA
                                                                                                                                   Regulations (level 2 texts) that further specify some of the IDD provisions
                                                           The IDD introduces POG requirements for insurance undertakings and
                                                intermediaries which manufacture insurance products. It also includes requirements   with regard to POG and with conflicts of interest, inducements, assessment   -   On 13 July 2018, EIOPA published
         Product Oversight and Governance (POG):   for insurance distributors who propose products that they do not manufacture. POG   of suitability and appropriateness and reporting for IBIPs products. The   a first set of Questions & Answers (Q&As)
                                                requirements do not apply to insurance products which consist of insurance of large   Commission also adopted one implementing technical standard (ITS) regarding
                                                                                                           risks.                                                                                    on the application of the IDD. EIOPA Q&As
                                                                                                                                   a standardised format of IPID (see BIPAR Annual Report 2017/18).  are a practical convergence tool to support
                                                        Insurance distributors will have to act honestly, fairly and professionally in
                                                    accordance with the best interests of their customers. In particular, they cannot   In May 2019, based on EIOPA proposals submitted in June 2018 after consultation   “common supervisory approaches and
                                                  make any arrangements by way of remuneration or sales target that could provide                                                                    practices”. EIOPA’s answers are non-
                                                    an incentive to recommend a particular product to a customer when they could   of concerned stakeholders, including BIPAR, and as  required by Article 10(7) of   binding  and  they  are  not  subject  to  the
                                                           offer a different product that would meet the customer’s needs better.  the IDD, the European Commission adopted a Delegated Regulation amending   “comply or explain” procedure.  These
                                                                                                                                   IDD amounts for professional indemnity insurance and for financial capacity
                                                       Before the conclusion of the contract, consumers will be provided with clear                                                                  Q&As  provide  practical  guidance  on  the
         New information requirements:                information about the professional status of the person selling the insurance   of insurance and reinsurance intermediaries. It takes into account the changes   application  of  the  IDD  and  its  delegated
                                                  product and about the nature of remuneration which he will receive. This does not   in the European index of consumer prices which increased by 4,03% in the   Regulations on POG and on the additional
                                                                 apply for large risks and for reinsurance distribution activities.
                                                                                                                                   relevant period from 1 January 2013 to 31 December 2017.
                                                                                                                                                                                                     regulatory requirements for IBIPs.
                                                        The IDD introduces a detailed standardised Insurance Product Information
                                                    Document (IPID) for all non-life insurance products that must be provided to the   On 22 November 2019, the Delegated Regulation was published in the Official   -   Under Article 11(3) of the IDD,
                                                    customer prior to the conclusion of a contract by the insurance distributor. The   Journal of the EU. All language versions can be found here.
                                                    manufacturer of the non-life insurance product is required to draw up the IPID.                                                                  EIOPA must  include  on  its  website  the
                                                                                                                                                                                                     hyperlinks to the websites of competent
                                                  The IDD introduces new rules regarding cross-selling: where the insurance product   The Regulation entered into force in December 2019 and will apply on 12 June   authorities  where  information  on
                                                  is the ancillary product to a good or service, the good or service should be allowed   2020.  A 6-month transitional period was given to Member States to adapt their
                                                  to be purchased separately from the insurance (i.e. ban on tying). The IDD requires                                                                “general good” rules is published. Such
         Cross-selling rules:                                                                                                      national legislation and to give insurance and reinsurance intermediaries and
                                                  that where the insurance product is the main product and is sold with an ancillary                                                                 information is now available on the
                                                 product or service that is not insurance, the customer is informed as to whether the   their insurance providers time to take the necessary implementation measures.
                                                                                  components can be bought separately.                                                                               EIOPA  website.  General  good  provisions
                                                                                                                                   Please remember that this Regulation is binding in its entirety and directly   are rules adopted by a Member State
                                                    More clarification is given on the division of competence between the home and   applicable in all EU Member States.                             which introduce additional requirements
                                                  host Member States. Broadly speaking, when the intermediary is passporting on a
                                                   FOS basis, its home Member State is responsible for ensuring compliance with all                                                                  addressing specificities of its market (e.g.
         Cross-border activities:                                                                                                  The figures for PI cover and financial capacity have changed as follows:
                                                IDD requirements. When the intermediary is operating on a FOE basis, the host State                                                                  consumer protection, prevention of fraud,
                                                concerned is responsible for ensuring compliance with IDD information and conduct                                                                    preservation of the good reputation of the
                                                 of business requirements. Its home Member State is responsible for everything else.  •   the minimum amount of EUR 1 250 000 per claim is increased to EUR 1 300   national financial sector etc..) and have to
                                                    The IDD requires Member States to have mechanisms to assess knowledge and          380 per claim;                                                be observed by insurance intermediaries
         Continuous Professional Development (CPD):  competence of intermediaries, employees of intermediaries and of undertakings
                                                    based on at least 15 hours of CPD per year (courses, e-learning, mentoring etc.).                                                                providing cross-border services into that
                                                                                                                                   •   the minimum amount of EUR 1 850 000 for all claims/year is increased to   market.
                                                         The IDD contains a specific chapter with additional requirements for IBIPs    EUR 1 924 560 for all claims/year; and
         IBIPs regime:
                                                                    distributed by insurance undertakings and intermediaries.
                                                                                                                                                                                                     -       According to the IDD, Article
                                                                                                                                   •   the minimum amount of EUR 18 750 of financial capacity is increased to EUR   11(5), EIOPA is also required to publish a
                                                                                                                                       19 510.
                                                                                                                                                                                                     report examining the general good rules




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