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Castle satellite laboratory now offers expanded hours
The Castle Satellite Laboratory located
at the Castle Professional Center in Kaneohe, 46-001 Kamehameha Highway, Suite 104, now has expanded hours to accommodate client needs.
Adventist Health Castle Laboratory Services offers a full spectrum of services at two convenient locations, the satellite location in Ka¯ne‘ohe, and at the medical center, 640 Ulukahiki Street, which offers continuous inpatient hours and daily outpatient hours from 6:30 a.m.-5 p.m. To contact the Kailua Laboratory, call 808-263-5148.
new media streaming policy designed to improve bandwidth for patient care
On November 15, 2019, streaming media blocks that apply to associates only will go into effect to improve bandwidth and network speeds.
These are some of the streaming media sites that will be blocked at go-live on November 15. Additional websites may be added to this list in the future.
• Hulu, Netflix, Philo, Amazon Prime (Video), Fubo TV
• CBS, ABC, standard TV networks
• HBO, Cinemax, Showtime, Direct TV,
Pay TV networks
• YouTube TV and Vimeo (non-
educational)
• Plex, Sling, Roku
• PlayStation VUE, Xbox Live, Game
station, Apple TV
Exceptions have been made for streaming media sites that are used for legitimate business-related activities. For example,
New Hours
Monday through Friday
5:30 a.m.-12:30 p.m. and 1-5:30 p.m.
Saturday
7 a.m.—12:30 p.m.
Closed holidays
To contact the Ka¯ne‘ohe Laboratory, call
808-263-5025.
Facebook and LinkedIn will be available to associates who require access for their job function. YouTube and Vimeo will be available, but access will be limited to educational videos. As a training tool, HealthStream will still be available to all associates.
Our network was built for patient care, first and foremost. When associates
use our network to stream media, it significantly impacts our overall network speed and reliability. By blocking certain non-business related media sites, we’ll be able to provide greater speed and access for patient care related programs.
Please visit ONE Channel for more information, including answers to some commonly asked questions. If you find yourself unable to complete a business- related task due to this streaming media website block, please submit an Ivanti (formerly HEAT) ticket through Connect.
HIpAA Compliance: When You & Your Family Are patients
By Karlie Myers
When you are hospitalized or receiving care at Adventist Health Castle, you have the same rights to privacy as any other patient. But Castle also has a host of federal regulations regarding security of medical records with which we must comply. In order to protect the integrity of all medical records and uphold our obligations to maintain security and confidentiality of our patients’ records, employees must NEVER use Castle privileges (username & password) to conduct personal business.
When associates access their own medical records, or that of their family members, by using their employee credentials,
it shows that the necessary HIPAA procedures that Castle has in place are not adhered to; it increases the risk of associates altering their own records; and it opens Castle up to increased scrutiny.
For our continued commitment to patient privacy and confidentiality, remember, never access your own Personal Health Information “PHI” and do not access the PHI of family members unless it’s required to perform your job.
How do I obtain medical records for myself or my children?* Sign up for the Patient Portal. It’s quick and easy! You may also request records from the Health Information Management Department.
*Please note, Hawaii State law grants certain privacy rights to minors ages 14- 17 in specific circumstances.
november 2019 - UlUpono
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