Page 11 - Ranger Home Care - Client Handbook

A LITTLE MORE INFO ON CARE PLANS AND RISK ASSESSMENTS FOR YOU
YOUR CARE AND SUPPORT
Your personal care and health care are planned in consultation with you, our staff and anyone else who is important to you, if you ask for them to be involved.
To ensure that we provide the highest level of care for you, our staff will record the details of your care in the care plan, this is on an electronic monitoring system called PASS you can access this anytime you just need to contact the office 01252850040. Carers access PASS off their phones, they should always tell you when they are on PASS as they are not allowed to make personal calls unless they are on their break.
All clients are actively encouraged to become involved in the care planning process and will be consulted at each stage of the care plan. Your carer is trained to inform Ranger Home Care when they do not provide your care as agreed in the care plan. This is to make sure we can respond if your needs change.
They will also record all your medications on the PASS system.
Prior to care plans being completed our Care Support Team made up of Registered Manager, Care Managers, Care Co-Ordinator’s will complete RISK ASSESSMENTS.
RISK ASSESSMENT
The assessment of risk is addressed at the start of the service for each client and the results are integrated into the care plan. This makes sure
that your views and the views of those
important to you will be fully considered, as part of the person- centered care planning process