Page 10 - The Standard - July 2019
P. 10

Staff retention
                                                   83.18% actual staff retention %
       Source of new deals
                                                   through 30  June
                                                            th
           Percentage of new
                     th
            deals to 30  June
         PERCENTAGE OF NEW DEALS TO 30 JUNE 2019
      Direct Deals
       46%
                                                                   Client churn
                              Agent Deals
                                                                       th
                               54%             11.48% actual churn through 30  June
                                               77.04% forecast annual churn 2019
                                                       Actual  Budget
                                       18.00%
                                       16.00%
                                       14.00%
                                       12.00%
                                       10.00%
            Revenue on new deals       8.00%
              to 30  June 2019         6.00%
                  th
                                       4.00%
        REVENUE ON NEW DEALS TO 30 JUNE 2019  2.00%
                                       0.00%
                                            Jan   Feb   Mar    Apr   May   Jun
       Direct Deals
        20%
                                                        Centre Audit Statistics 2019
                            Agent Deals
                             80%







        July 2019
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