Page 16 - 114th Edition
P. 16

The Five Cs of Humour
                                                             114th  Edition  29th   November   2016
       www.thegoodnewsnp.com.au










   At Work By Kevin J Ryan
                                                                                           ”hmmm, I smell
    Continued        from  of  sales,  customer
    page 13                  service,  humour  in                                          something famil-
    Creativity               business  and  com-                                           iar, something dan-
    Giving staff an op- munication  skills.                                                gerous, something

    portunity to be cre- His  clients  include
    ative  -  especially  some of Australia’s                                              breakfast-y”
    outside  their  pro- largest        organisa-
    fessional  expertise  tions,      politicians,
    -  can  generate  fun  members of the ju-
    and     engagement.  diciary,        Olympic
    This could be used  athletes  and  elite
    to  advantage    an  sports people.
    organisation    with   He has co-authored

    their workplace sig- nine books on com-
    nage. These signs -  munication          skills
    especially the safe- and        humour      in
    ty signs - are often  business  that  are
    ignored.  Research  used          extensively
    has shown  that  a  throughout  Austra-
    fun workplace  sign   lia,  New  Zealand,
    (for  example  with  Asia,  the  UK  and
    a  cartoon)  is  37%  South  Africa.  He
    more  likely  to  be  writes  regular  col-
    read. Why not have  umns on communi-

    staff  design  your  cation  skills,  sales
    next      workplace  & customer service
    sign?  Tapping  into  and humour in busi-
    what’s  been  men- ness  for  a  number
    tioned  earlier,  you  of  industry  maga-
    could  get  people  zines.  His  articles
    to  work  in  groups  have been printed in
    (collaboration)  and  major  daily  news-
    make it a contest.       papers  in Australia

    Introducing       fun  and Asia.
    at  your  workplace  Kevin is a Certified
    does not have to be  Speaking         Profes-
    disruptive  or  diffi- sional (CSP) which
    cult. Use these five  is the highest possi-
    Cs to help you find  ble level in profes-
    the best way.            sional speaking and
    Kevin  is  an  expe- the only one recog-
    rienced  conference  nised international-
    speaker,  workshop  ly. He is the Imme-
    leader,    facilitator  diate  Past  National

    and  MC.  He  has  President  of  Pro-
    twenty-five  years  fessional  Speakers
    experience as a cor- Australia.
    porate  trainer  and  Kevin is the creator
    fifteen  years  expe- of  the  TILT!  Sales
    rience  as  a  profes- and  Sales  Leader-
    sional speaker.          ship  Programs  (
    He  runs  his  own  http://www.tiltsell.
    business from Bris- com ).

    bane,      Australia,  Article        Source:
    speaking at confer- http://EzineArt-
    ences and seminars  icles.com/ex -
    across     Australia,  pert/Kevin_J_
    New Zealand, Asia  Ryan/546945
    and in the UK spe-
    cialising in the areas
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