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Easily manage your account


                                                      at ColonialLife.com







                                                      Plan administrator services

                                                      As a plan administrator, you have a lot on your plate. ColonialLife.com
                                                      is here to help with tools and services that make it easier to do business
                                                      with us.

                                                      Here are the services you can access online:

                                                      Billing and payment
                                                         „    Receive an email when a new bill is posted online.
                                                         „    Download current bills or view a 12-month history of past bills.
                                                         „    Review and adjust policy and billing information. If you prefer,
                                                            you can submit your payroll deduction file, and we’ll do the rest.
                                                         „    Schedule or submit your payment through our secure online
                                                            payment service.

                                                      Employee administration
        Become a member today:
                                                         „    Update employees’ personal information.

        1.  Go to ColonialLife.com and click Register in


           the upper-right corner.                       „    Cancel a policy.
                                                         „    Report leave of absences.
        2.  After choosing Plan Administrator, fill out the


           request form and clickSubmit.
                                                      HRAnswersNow®
        3. For assistance, please call 1-800-256-7004 or email
           MyAccountAdministration@ColonialLife.com.  Access this one-stop shop for quick answers to thousands of HR questions –
                                                      with explanations in easy-to-understand language.
                                                      Policyholder services
        Learn more                                    Your employees can manage their policies through ColonialLife.com. They can:

        Take a self-guided tour when it suits            „    File claims online easily through our eClaims feature.
        your schedule. Just visit the  plan              „    Check claim status and download claim forms.
        administrator website and go to the              „    Request claim benefit payments to be deposited directly into their
                                                            bank account.
        Getting Started box on the home page.
                                                         „    View policy information.

                                                      For assistance, visit the policyholder section of our website or call 1-800-325-4368.
        Contact Us                                    To join this site, employees can simply:  Go to ColonialLife.com, click Register
                                                      in the upper-right corner and follow the instructions.
        While we offer the speed and convenience of

        online services, we understand that sometimes
        there’s no substitution for a personal conversation.

                                                      HRAnswersNow®, provided by CCH Inc., is available with select insurance offerings. Terms and availability of service are

        Experienced specialists are available to help   subject to change. Services are not valid after coverage terminates. May not be available in all states. See your Colonial Life
                                                      benefits representative for details.
        you between  8 a.m. and 7 p.m. ET.
                                                      Insurance products are underwritten by Colonial Life & Accident Insurance Company, Columbia, SC.
        Contact 1-800-256-7004 or email us at
                                                      ©2019 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a
        MyAccountAdministration@ColonialLife.com.     registered trademark and marketing brand of Colonial Life & Accident Insurance Company.   1-19  |  101551-5
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