Page 160 - FLL Virtual Binder 2018

• Share expertise and knowledge rather than hanging on to ‘trade secrets’.
• Assume the responsibility to carry out assignments beyond the actual meetings. This is required where information gathering, process observation etc. is required. Out of meeting assignments are absolutely critical to ensure the most productive use of the Team’s meeting time.
• Get involved and encourage others to get involved. They contribute but don’t dominate.
• Offer help without removing responsibility for the problem. They encourage accountability within the Team.
Working as Teams
Teams need Structure Plan
1. Select Focus Problem
2. Gather Data & Investigate
3. Identify Root Causes
4. Brainstorm Possible Solutions 5. Develop Solution Plan
Act / Adjust
9. Capture Improvements & Standardize
10. Evaluate Team & Next Steps
Continuous Improvement
Check
Do
6. Implement Solution Plan
7. Verify Results (Compare with 2. Above)
8. ConfirmAcceptance
Front Line Leadership Module: High Performing Teams
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