Page 61 - FLL Virtual Binder 2018
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Table of Contents
Topic Page
Introduction and Learning Outcomes 1 What is Performance Management? 3 Delegation 4 Setting Performance Expectations 5 Elements of Clear Expectations (TOADS) 5 Empowering Others 8 Six Levels of Empowerment 9 Communicating Responsibility to Others 10 Diamond Fit for Delegation 11 Assessing Performance 12 Addressing Performance Gaps 13 Assessing Performance Gaps – Tool 15 Communicating Performance Assessments 17 Documenting Performance 18 Common Errors in Evaluating Performance – Tool 19 Summary of Key Concepts and Techniques 20 A.S.K. Me! Learning Check Up 21 Action Plan 25
Front Line Leadership Module: Performance Management
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