Page 64 - FLL Virtual Binder 2018
P. 64
Setting Performance Expectations
The ability to clearly identify and articulate the various aspects of a job or task is the foundation of managing performance. Whether you have formal authority or not, you cannot effectively manage performance without clearly setting the expectations first. This skill will help to:
• Delegate responsibly
• Empower employees
• Coach for employee development
• Develop project management skills
• Utilize individual and team charters for maximum benefit
Elements of a Clear Expectations
Task
......
Outcome
Action
Deadline
Stakes
Front Line Leadership Module: Performance Management
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