Page 79 - FLL Virtual Binder 2018

A.S.K. Me! Quiz
The A.S.K. (Attitude, Skills, Knowledge) Me! Quiz provides an opportunity for you to check your understanding of the key concepts and principles of this module. All the questions and answers are taken directly from the manual. There is only one correct answer for each question. The answer key is on the following pages.
1. A Front Line Leader’s role in managing performance is focused on:
Leader standard work – including scheduling to maintain standards for safety, quality, production and cost
Team meetings –building two way communication and a culture of accountability.
A.
B.
C.
D. All of the above.
Employee development – coaching team members to enhance skills and lean thinking.
2. A Front Line Leader’s primary role in discipline is:
A. Ensuring people are caught making mistakes.
3. Performance is the accomplishment of a task in accordance with:
A. The employee’s natural abilities.
B. The employee’s previous experience.
C. A set standard of completeness and accuracy.
D. A set standard of desire and motivation.
4. As a supervisor, essential in managing performance is:
A. Setting expectations.
B. Coaching for employee development
C. Delegating responsibly.
D. All of the above.
5. The five elements that are part of a setting clear expectations are:
Ensuring focus on process, follow up on actions, and updating of visual tools.
B.
C. Ensuring supervisors follow up on reprimands. D. All of the above.
Front Line Leadership Module: Coaching for Continuous Improvement
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