Page 81 - FLL Virtual Binder 2018
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A. Your assessments are clear and specific yet descriptive.
Your performance statements are customized to the employee’s performance through use of work examples.
The four steps to documenting performance in order to help employees improve their performance may be summarized as:
A. Facts, objectives, solutions, and action.
B. Plan, do, check, act.
C. Environment, skills, knowledge, and motivation.
D. Information, resources, skills/knowledge, and motivation.
B.
10.
Your assessment does not reflect what might appear to be personal biases.
C.
D. All of the above.
  Front Line Leadership Module: Coaching for Continuous Improvement
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