Page 82 - FLL Virtual Binder 2018
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A.S.K. Me! Answer Guide
1. Front Line Leaders’ role in managing performance is focused on: D. All of the above.
&Page: 3
2. A Front Line Leader’s primary role in discipline is:
B. Ensuring focus on process, follow up on actions, and updating of visual tools.
&Page: 3
Performance is the accomplishment of a task in accordance with:
3.
C. A set standard of completeness and accuracy.
&Page: 3
As a supervisor, the essential skill in managing performance is:
4.
D. All of the above.
&Page: 5
The five elements that are part of a setting clear expectations are:
5.
D. Task, Outcome, Action, Deadlines, Stakes.
&Page: 5 6.
To be empowered an employee needs:
C. Information, Skills/Knowledge, Resources, and Motivation.
&Page: 8
7. When Front Line Leaders assess team member’s performance, which
of the following is true?
Front Line Leadership Module: Coaching for Continuous Improvement
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