Page 89 - FLL Virtual Binder 2018

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Motivating People
Leaders are people who are responsible for achieving results through the efforts of other people, sometimes people they do not manage. The have responsibility but often little formal authority to accomplish their goals. Getting people to complete the tasks they assign or meet the schedules they set requires constant attention, encouragement and motivation.
Whether coaching others to implement an action, reach targets or develop their skills, a coach needs to understand motivational drivers.
Recognizing Motivational Drivers
Potential Ego
Understanding individual needs and motivations are essential to being an effective coach, as “what drives an individual” is personal and is based on the value of the motivation to the individual.
A foundation tool to understanding motivation is Maslow’s Hierarchy of Human Needs (diagram on left) which theorizes that people are motivated by their unmet needs, and that basic needs must be met before higher needs can be satisfied.
Social Security
Primary
Maslow’s Hierarchy
Example of Workplace Needs
Potential
Career planning, continuous learning and development
Ego
Recognition for contribution to the company
Social
Sense of belonging to team
Security
Job security/safe work environment
Primary
Fair and equitable compensation
Front Line Leadership Module: Dealing with Differences
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