Page 20 - AvayaExtra Q3 Fall 2014

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Extra report on Avaya BUYER’S GUIDE

Avaya Aura (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Kofax Austria GmbH
Kofax Communication Server
Kofax Communication Server enables the reliable and secure exchange of business-critical messages Avaya Aura®
Kofax
info@kofax.com
among applications and devices. It handles incoming and outgoing fax traffic and voice messages to accelerate business.

Komutel Inc.
Komand & SITM (Solution for Integrated Komand (cloud) & SIT (on-premise) Console for Healthcare, Public Safety, Education, Government and Enterprise. Plug-in design delivers enhanced call handling and a wide range of business specific Avaya Aura®
Michel Lacasse
michel.lacasse@komutel.com
Telecommunications)
options in a single user-friendly GUI so that it can be fully verticalized or simply generic.
Komutel Inc.
Kontact
Kontact is a flexible multimedia (including social networks Twitter & Facebook) contact center Avaya Aura®
Jason Samson
jason.samson@komutel.com
application supporting an unlimited number of agents and queues. Kontact delivers intelligent call
routing, agent mobility and management reporting through flexible, user friendly configuration.
KPN
VaMo1 SIP Service
SIP Trunking solution
Avaya Aura®
Bjorn Borger
bjorn.borger@kpn.com
Level 3 Level 3 SIP Voice Services
Level 3 SIP services offer mature solutions backed by deep IP telephony experience, giving you Avaya Aura®
Michael Robles
mike.robles@level3.com
Communications
confidence in your migration and integration efforts. Build your enterprise communication foundation
with a trusted partner.
Libatel
SharpDial connection
SharpDial, a web-SQL based call accounting solution, includes a call control module for limiting Avaya Aura®
Giselle Bou gghanem@libatel.com
the phone usage per extension and authorization code, property management system module for Ghanem
integration with healthcare and hospitality communications.
Magnetic North Magnetic North SIP Trunk
Magnetic North's SIP Trunk Service offers a stable and cost effective solution for inbound and Avaya Aura®
Sales
contact@magneticnorth.com
Software Ltd.
outbound telephony. Highly resilient and scalable from 10 users to 10,000+. Call recording built in.
Masergy SIP trunking
SIP Trunking solution
Avaya Aura®
Andrew Singleton
andy.singleton@masergy.com
Communications, inc.
Metropolis OfficeWatch Telemanagement
OfficeWatch Telemanagement for Businesses is a powerful CDR tracking system that features 911 Avaya Aura®
Sales
sales2014@metropolis.com
Technologies, Inc
alerts, toll fraud detection, trunk analysis, and robust reporting features for improved efficiency and
profitability.
Metropolis ProfitWatch
ProfitWatch for Hospitality is an extremely user-friendly call accounting application that provides Avaya Aura®
Sales
sales2014@metropolis.com
Technologies, Inc
accurate bill-back, customizable rate tables, 911 alerts, toll fraud detection and trunk analysis for improved efficiency and profitability.

Motorola Solutions
Motorola Point to Point (PTP) Broadband wireless Motorola provides wireless connections for CM Gateways in both licensed and unlicensed bands at
Extra Report on Avaya BUYER’S GUIDE
distances up to 155 miles. PTP operates in line of sight, near and non-line of site.
Avaya Aura®
6
John Vincent
john.vincent@motorolasolutions. com
networking bridges
Speech/Voice Recognition and Call Recording (continued)
Avaya Aura®
Eric Kochen
ekochen@mottovoip.nl
Motto VoIP
Motto SIP Trunk SIP Trunking solution
Company S
lution name
Description Avaya Platf
orm
Website
o
Movitas
Listening Methods S
Movitas Hosted Solution
und Analytics (Managed Service)
Movitas helps hotels connect guests’ mobile devices to the PBX for in-house, local & long-distance
Analytics and visualization tools to improve contact center performance Avaya Aura
Avaya Aura®
® Experience Portal
Chuck Sacco
www.devconne
csacco@movitas.com
ctmarketplace.com/listening-methods
o
calling. It is also a marketing engine for promotions, generating higher spend on amenities.
LumenVox
LumenVox Speech Automation Technologies Automated speech recognition, text-to-speech, call progress analysis and speech tuning technology
Avaya Aura® Experience Portal
www.devconnectmarketplace.com/lumenvox
MTS Allstream
MTS Allstream SIP Trunking Allstream’s high-performance network delivers secure, dependable business communications from Avaya Aura®
Mirna Ajanovic mirna.ajanovic@mtsallstream.com
and services for a variety of applications
Service
OAISYS
OAISYS Voice Compliance and Quality coast to coast in Canada. Our 30,000 km fibre-optic backbone combines advanced IP connectivity,
www.devconnectmarketplace.com/oaisys
Voice Compliance and Quality Monitoring solutions Avaya Aura®
digital switching, Ethernet-featured services and the latest security technologies. Allstream SIP trunks
Monitoring - Speech Analytics
are certified with Avaya Aura.
Avaya IP Oice
OnviSource O
Multi-Tech Systems,
nviCenter Recording,
FaxFinder IP Fax Server Model
Workforce optimization and customer interaction process automation Avaya Aura
Send and receive faxes from your computer. FaxFinder IP combines quality hardware and industry- ®
Avaya Aura®
Sales www.devconne ctmarketplace.com/onvisource
sales@multitech.com
W Inc.
FO and Process Automation
FF240-IP
leading fax routing software to reduce costs while enhancing productivity by transmitting faxes using
e
Telstrat T
lStrat Engage
Contact center management solutions for call recording, quality management and workforce Avaya Aura
existing network resources.
® www.devconne
ctmarketplace.com/telstrat
Avaya Business Communication Manager
optimization using Avaya Speech Analytics Avaya IP O
ice
VPI
www.devconnectmarketplace.com/vpi
VPI EMPOWER WFO Suite
Avaya Aura®
Risk management, quality management, and performance optimization. Also provides Next
(VoicePrint International)
Avaya Proactive Contact
Generation 9-1-1 recording of multimedia communications

Uniied Communications Solutions

Company
Solution name
Description
Avaya Platform
Website
AdvaTel
UC InTouch
Enables communicatio that promotes produc
ns wit tivity
h contacts across multiple platforms through a simple Outlook plug-in
Avaya IP Oice
www.devconnectmarketplace.com/advatel
AudioCodes
AudioCodes MediaPack Series VoIP Gateways
Avaya Aura®
www.devconnectmarketplace.com/audiocodes
Analog VoIP Gateways
Uniied Mul
timedia Agent Desktop
Avaya Communication Server 1000
DuVoice
DuVoice PMS Integration est voice
Supports the hospitali
ket by providin
alling, gu
mail a
Avaya IP
ty mar
g PMS
interf
, wak
ice
e-up c
ace
nd
Oic
e
w
ww.d
evconn
ectmar
ketpl
ace.c
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uvo
on line guest administration
Esna Technologies Inc.
OicelinxM Cloudlink Edition
Extends Avaya UC services across mobile and web-based environments for hybrid organizations Avaya ACEM www.devconnectmarketplace.com/esna-technologies-inc
migrating to the cloud and investing in rich communication and collaboration solutions
FCS Computer Systems www.devconnectmarketplace.com/fcs-computer-systems FCS WinExpress Hospitality PMS Integration Avaya IP Oice
SIP-based, single server and interface system speciically designed for small, boutique hotels with
Sdn Bhd
less than 200 rooms per property
NMS Adaptive Limited www.devconnectmarketplace.com/nms-adaptive NMS Adaptive CTI Integration
Suite of computer telephony contact center applications designed to enhance small to midsize contact centers
Avaya IP Oice Now available through
Phybridge Inc.
www.devconnectmarketplace.com/phybridge
Phybridge POLRE
TDM to VoIP infrastructure solution Avaya Aura®
Avaya IP Oice
Avaya Communciation Server 1000
Telephonetics Inc.
www.devconnectmarketplace.com/telephonetics
Telephonetics Message/Music On Hold Service
Avaya DevConnect
Cloud-based audio products that will enhance any environment Avaya IP Oice

Video Solutions
Company
Website
Solution name
Select Product Program
Description Avaya Platform
Global Interactive Solutions, www.devconnectmarketplace.com/ GIS Hosted Video as a Service (VaaS) powered Cloud-based, feature-rich, multi-point video as a service. Seamless conferencing between video Platform Independent
LLC
global-interactive-solutions
by Avaya Scopia Video Conferencing
end-points, mobile devices and pads
VBrick Systems
www.devconnectmarketplace.com/vbrick-systems-inc
vBrick IP Video Solutions
Connects a presenter or an entire event to an audience using video Avaya Aura®

cct-solutions.com

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