Avaya Buyer;s Guide Q1 Q2 2015

Buyer’s Guide
Buyer’s Guide
to Avaya DevConnect
1st Quarter 2015

Number 21

DEV CONNECT

Avaya DevConnect Select Products
Workforce Optimization
he Avaya DevConnect Select
Product Program includes
solutions from over 40 partners
and continues to grow. he
Yes, HP does that, too.
Buyer’s Guide showcases these solutions, which
were chosen for their unique value in the
marketplace and their proven interoperability
with Avaya technology. DevConnect Select
Outstanding customer service is a powerful competitive Products are orderable directly from Avaya and
its extensive network of channel partners.
diferentiator. It’s also what makes the performance of your Learn more about DevConnect Select
contact center so crucial to your success.
Products by visiting the DevConnect
Marketplace at www.devconnectmarketplace.
com (under About Avaya DevConnect).
The HP Qiniti Workforce Optimization solution gives you the edge you need with an integrated Avaya DevConnect Tested Solutions
product suite for superior interaction automation and analysis in today’s multichannel contact Avaya DevConnect Technology
center environment:
Partners include companies who
ofer applications, hardware
or services which further enhance Avaya’s • Exceptionalagentperformancemanagement
portfolio. he Buyer’s Guide showcases • Regulatory and process compliance
DevConnect Technology Partner solutions
which have successfully passed DevConnect • Signiicantcostreductionandoutstandingcustomer
Compliance Testing, and have been shown to be engagement
compatible with Avaya solutions.
• Powerfulagentschedulingandforecasting
Learn more about the Avaya DevConnect
Program and obtain a list of compliance- With over 30 years of contact center industry experience,
tested solutions by visiting www. HP Qiniti powers some of the largest contact centers
devconnectmarketplace.com.
The Avaya DevConnect Program
in the world. We help top technology, healthcare, and
telecommunications companies gain a competitive
he Avaya DevConnect Program supports advantage with the tools they need to operate world-class
companies developing interoperable solutions contact centers.
that enable customers to extract greater value
from their Avaya investment. DevConnect provides a wide range of free and enhanced Yes, HP does all that.
membership options, ranging from technical Your contact center can do that, too.
education and support, through to compliance
testing and co-marketing for commercial A leader in contact
applications.

DevConnect Technology Partner
center analytics.
compliance-tested solutions
complement Avaya products
creating a diverse range of
- Frost & Sullivan
proven interoperable solutions
for Avaya customers. Avaya customers and
channel partners have access to these tested
solutions with supporting documentation to
assist them in implementation and support
eforts. his enables introduction of new Avaya DevConnect Compliant
For more information, Follow us on:
capabilities into customer environments contact us at:
@HP_Qiniti
with conidence, speeding deployment of autonomy.com/qiniti
new applications and reducing both network complexity and implementation costs.
+1 (214) 981-3265 HP Qiniti
Enhanced technical support packages are HP Qiniti Community D
T
E
E
also available to enterprises to support in-house Qiniti.info@hp.com
HPAutonomy
T

S
development activities.
© Copyright 2014 Hewlett-Packard Development Company
Learn more at www.avaya.com/devconnect

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