Page 12 - Avaya Buyer;s Guide Q1 Q2 2015

12
Extra report on Avaya BUYER’S GUIDE

Avaya Aura (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Nuance
SpeechAttendant
Integrates with all types of PBX, SpeechAttendant is a speech auto attendant that allows callers to just Avaya Aura®
1-866-968-2623 pete.maniaci@nuance.com
speak the name of the person or department they are trying to reach.
say Sales
OceanX Technology OceanFax Fax Server
Global pioneering and Asia’s first boardless Fax over IP solutions, OceanFax supports real time fax Avaya Aura®
OceanX sales@oceanfax.com
Limited
transmission over the internet on a VoIP network, with the FoIP integration for Avaya.
Technology Limited

One Source Networks
One Source SIP Trunking
Customers using this Avaya SIP-enabled enterprise solution with One Source are able to place and receive PSTN calls via a broadband Internet connection. This converged network solution is an Avaya Aura®
Daniel Tyler
dan.tyler@onesourcenetworks.com
alternative to a traditional PSTN trunk such as analog and/or ISDN-PRI.
OneStream Networks, OneStream Global SIP Global SIP Trunking enables consolidation of worldwide voice services onto MPLS IP connections, Avaya Aura®
Brian Skidmore
sales@onestreamnetworks.com
LLC
Trunking
ensuring quality, reliability, security and enhanced calling features. Service in 50+ countries and 4,000
cities worldwide.
OnviSource
OnviCord PRO
Call Recording & Monitoring - OnviCord PRO facilitates 100% call recording through browser-based Avaya Aura®
Brian Severson
brian.severson@onvisource.com
access to a robust, yet easy-to-use, tool set. Ease of use encourages rapid adoption and productivity
improvement with little training required.
OpenText
RightFax
For organizations extending Unified Communication with IP-based fax and document delivery, Avaya Aura®
Greg Settle
gsettle@opentext.com
OpenText RightFax supports T.38 FoIP connections to Avaya VoIP gateways.
Orange Business Orange Softphone
Orange Softphone is a contact center solution developed using Java Telephony Application Avaya Aura®
Vel Raj
vel.natraj@orange.com
Services India Programming Interface (JTAPI). It allows calls to be made or received via computer without the need to
Technology Private Limited
place or answer using telephones.

PatientSafe Solutions
PatientTouch Communications
PatientTouch Communications allows hospital caregivers to collaborate using voice-over-WiFi, and delivers real-time clinical context to the care team via a single application to ensure efficient and Avaya Aura®
Steve Baum
sbaum@patientsafesolutions.com
quality patient care. The integration uses SIP trunks to Avaya AuraR Session Manager to allow
PatientTouch users to reach users on Avaya Aura Communication Manager and on the PSTN.
Pegasystems Inc.
PegaCALL for PegaRULES
Pegasystems PegaCALL provides telephony integration for Pegasystems’ customer relationship and Avaya Aura®
Kelly Loos
kelly.loos@pega.com
process management frameworks.
Pegasystems Inc.
Chordiant Foundation Server
A flexible, open, J2EE, XML and Web Services-based platform for building and supporting enterprise Avaya Aura®
Kelly Loos
kelly.loos@pega.com
scalable, process-driven business applications that integrate multiple channels and provide a unified,
Extra Report on Avaya BUYER’S GUIDE
6
real-time customer view.
PoLRE switches deliver Ethernet & power over a single pair of telephony grade wire with four times
Avaya Aura®
Steven Fair
steven.fair@phybridge.com
Phybridge Inc.
Phybridge POLRE
Speech/Voice Recognition and Call Recording (continued)
Website
Company Solution name
the reach of traditional data switches.
Description Avaya Platform
o
Pridis BV
Listening Methods S Connecsy
und Analytics (Managed Service) Offers the tools that are required to answer and transfer a call efficiently to the right person in the
Analytics and visualization tools to improve contact center performance Avaya Aura
Avaya Aura®
® Experience Portal Henk Dick
www.devconne hdick@pridis.com
ctmarketplace.com/listening-methods
u
LumenVox L
menVox Speech Automation Technolo
organization. The solution can also be used in a multivendor environment.
gies Automated speech recognition, text-to-speech, call progress analysis and speech tuning technology Avaya Aura
® Experience Portal
www.devconne
ctmarketplace.com/lumenvox
EkoSulistyo
sales@invision-ap.com
PTSelindoAlpha INVISIONCTI
InvisionaCnTdIsveervrisceiosnforisaavacroientytaocftapcpelnictaetriosnoslutiondevelopedusingTelephonyServicesApplication AvayaAura®
OAISYS
OAISYS Voice Compliance and Quality Programming Interface (TSAPI). It allows calls to be made using “click to dial” or received via computer
www.devconnectmarketplace.com/oaisys
Voice Compliance and Quality Monitoring solutions
Avaya Aura®
Monitoring - Speech Analytics
Avaya IP Oice
without the need to place or answer using telephones.
OPnTviSoeulricnedo Alpha O nvINiCVenISteIOr RNecVordiciengR, ecording SupportWforksfotarcnedoapltoimniezaftoiornmanudltciusitoemrercionrtderiancgti.on process automation Avaya Aura
®Avaya Aura®
Eko Suwlwiswty.doevconne
ctsmaalrekse@tpliancev.icsoiomn/o-anvpi.scooumrce
W
FSOyasntdemProcess Automation
www.devconnectmarketplace.com/telstrat
Telstrat
TelStrat Engage
Contact center management solutions for call recording, quality management and workforce
Avaya Aura®
PT Selindo Alpha
INVISION Billing System
Provide Call accounting solutions to save your telephone bill, has a lot of features include voucher Avaya Aura®
Eko Sulistyo sales@invision-ap.com
optimization using Avaya Speech Analytics
Avaya IP Oice
Avaya Business Communication Manager
system, Avaya PBX command integration , PIN Authorize, Multi rates/Trunk/Sites.
Avaya Aura®
VPI
VPI EMPOWER WFO Suite
Risk management, quality management, and performance optimization. Also provides Next www.devconnectmarketplace.com/vpi
Avaya Proactive Contact
(VoicePrint International)
Generation 9-1-1 recording of multimedia communications

Uniied Communications Solutions

Company
Solution name
Description
Avaya Platform
Website
AdvaTel
UC InTouch
Enables communicatio that promotes produc
ns wit tivity
h contacts across multiple platforms through a simple Outlook plug-in
Avaya IP Oice
www.devconnectmarketplace.com/advatel
AudioCodes
AudioCodes MediaPack Series VoIP Gateways
Avaya Aura®
www.devconnectmarketplace.com/audiocodes
Analog VoIP Gateways
Uniied Mul
timedia Agent Desktop
Avaya Communication Server 1000
DuVoice
DuVoice PMS Integration est voice
Supports the hospitali
ket by providin
alling, gu
mail a
Avaya IP
ty mar
g PMS
interf
, wak
ice
e-up c
ace
nd
Oic
e
w
ww.d
evconn
ectmar
ketpl
ace.c
om/d
uvo
on line guest administration
Esna Technologies Inc.
OicelinxM Cloudlink Edition
Extends Avaya UC services across mobile and web-based environments for hybrid organizations Avaya ACEM www.devconnectmarketplace.com/esna-technologies-inc
migrating to the cloud and investing in rich communication and collaboration solutions
Avaya IP Oice
FCS Computer Systems FCS WinExpress Hospitality PMS Integration SIP-based, single server and interface system speciically designed for small, boutique hotels with www.devconnectmarketplace.com/fcs-computer-systems
Sdn Bhd
less than 200 rooms per property
NMS Adaptive Limited NMS Adaptive CTI Integration
Suite of computer telephony contact center applications designed to enhance small to midsize contact centers
www.devconnectmarketplace.com/nms-adaptive Avaya IP Oice Now available through
Phybridge Inc.
Phybridge POLRE
www.devconnectmarketplace.com/phybridge
TDM to VoIP infrastructure solution Avaya Aura®
Avaya IP Oice
Avaya Communciation Server 1000
Telephonetics Inc.
Telephonetics Message/Music On Hold Service
www.devconnectmarketplace.com/telephonetics
Avaya DevConnect
Cloud-based audio products that will enhance any environment Avaya IP Oice

Video Solutions
Company
Solution name
Website
Select Product Program
Description Avaya Platform
Global Interactive Solutions, GIS Hosted Video as a Service (VaaS) powered www.devconnectmarketplace.com/ Cloud-based, feature-rich, multi-point video as a service. Seamless conferencing between video Platform Independent
LLC
by Avaya Scopia Video Conferencing
global-interactive-solutions
end-points, mobile devices and pads
VBrick Systems
vBrick IP Video Solutions
www.devconnectmarketplace.com/vbrick-systems-inc
Connects a presenter or an entire event to an audience using video Avaya Aura®

cct-solutions.com

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