Page 13 - Avaya Buyer;s Guide Q1 Q2 2015

Extra report on Avaya BUYER’S GUIDE
13

Avaya Aura (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Rauland-Borg Responder 5
Hospitals can connect patients to staff – and nurses to other staff and doctors – easily, efficiently Avaya Aura®
Paul Duda
paul.duda@rauland.com
Corporation
and quietly. Responder 5 offers hospitals superior patient-to-staff communication workflow capabilities, with open integration to complementary systems such as wireless phones, pagers and
real-time staff location systems
Red Box Recorders Ltd.
Red Box Quantify
Red Box Quantify voice and data capture solutions cover everything from storage event logging and Avaya Aura®
Red Box sales@redboxrecorders.com
Quality Manangement to retrieval, playback and analytics.Simple, smart, reliable and cost-effective Recorders
software solutions.
Limitied
RedSky Technologies E911 Manager®
E911 Manager® is an automated and scalable software solution that interfaces to Avaya's CM/SM to Avaya Aura®
Nick Maier
nmaier@redskytech.com
Inc.
track, manage and deliver location information for analog/TDM/IP/SIP/ & wireless end-points as they
move throughout the organization.
Resource Software RSICloud Call Accounting A scalable UC management solution enabling retrieval of call detail metrics for facility planning, Avaya Aura®
Steve Cummings
scummings@telecost.com
International Ltd.
Software
customer service, workforce management, bill back and billing reconciliation.
Resource Software Shadow CMS Enterprise
Shadow CMS call accounting is a fully-scalable, total unified communication management solution Avaya Aura®
Steve Cummings
scummings@telecost.com
International Ltd.
allowing administrators to forecast, monitor and allocate communications management expenses. It
also provides metrics for facility planning, customer service, workforce management and bill back.
Resource Software Shadow Real-Time Shadow Real Time Dashboard (RTD) is a browser based, real-time console that monitors and analyzes Avaya Aura®
Steve Cummings
scummings@telecost.com
International Ltd.
Dashboard (RTD)
data (including Contact Center/Hunt Groups, CDR, etc.). It provides supervisors with instantaneous metrics about the health of their communication facilities.

Retia
ReDat using Multiple Registrations
Recording of DCP (digital phones) or H.323 IP phones. Economizes necessary Avaya DMCC licenes for active recording. No need of special hardware. The recording solution as a part of the Retia contact Avaya Aura®
Jan Stransky
marketing@retia.cz
center quality management system (the voice interaction evaluation).
Retia
ReDat using Single Step Recording of all types phone extensions - analogue, DCP (digital phones), H.323 IP phones, SIP Avaya Aura®
Jan Stransky
marketing@retia.cz
Conference
phones. All this is possible without any special hardware. The recording solution as a part of the Retia
contact center quality management system (the voice interaction evaluation).
Riverbed Technology UCExpert
Centralized enterprise administration and provisioning solution with configuration management and Avaya Aura®
Allan Hakky
ahakky@riverbed.com
Inc.
analysis, automated proactive testing and remote troubleshooting.
RMG Networks
Symon Enterprise Server RMG Networks (formerly Symon Communications) provides visual performance reporting solutions Avaya Aura®
RMG Connect
info@rmgnetworks.com
(SES)
that manage the real-time collection, synthesis and delivery of key performance metrics to
LED Wallboards, flat-panel displays, desktops and mobile phones for the purpose of increasing
operational efficiency.
Rogers SIP Trunking
SIP Trunking solution
Avaya Aura®
Terry MacKenzie
terry.mackenzie@rci.rogers.com
Communications
Sagemcom
XMediusFAX
By leveraging Avaya's Communication Manager to send and receive faxes, XMediusFAX delivers Avaya Aura®
Julie Lortie
julie.lortie@sagemcom.com
scalable, secure, and reliable fax services without any additional hardware. That makes it the greenest fax server on the planet.

SaskTel
Sasktel SIP Trunking
SIP Trunking solution
Avaya Aura®
Glenn Buchanan
glenn.buchanan@sasktel.com
Satmap, Inc.
SATMAP
An intelligent call mapping system that interfaces with multiple modern and legacy PBX switches Avaya Aura®
Omer Khan
omer.khushnood@satmapinc.com
including Avaya.
ServicePilot
ServicePilot ISM
Monitor voice quality and VoIP performance in real-time for Avaya Aura® infrastructures. Troubleshoot Avaya Aura®
General Inquiries
info@servicepilot.com
degradations faster and improve users’ quality of experience (QoE). Request a free trial at www. servicepilot.com.

SFR
SIP Trunk
SIP Trunking solution
Avaya Aura®
Fabrice. Fabrice Sabarthes
sabarthes@sfr. com

Soft-ex
RingMaster/Optimiser
Ringmaster/Optimiser is an innovative on-site or hosted telecom expense and usage management solution delivering centralised visibility and reporting on mobile and fixed costs. Also provides call Avaya Aura®
Grainne Magfhloinn
g.magfhloinn@soft-ex.net
tagging, inventory, alerting and infrastructure reporting.
Speakerbus
iTurret Unified Advanced telephony endpoint designed for Trading and Command & Control. Integrates with Avaya Avaya Aura®
Speakerbus info@speakerbus.com
Communications Endpoint
Aura offering, multi-party line sharing, conferencing, private lines, hoots and radio integration along Global Sales
with support for 24 speaker channels.
Spectralink Corporation
SpectraLink 84-Series Wi-Fi SpectraLink 84-Series standards-based Wireless Telephones provide Unified Communications for on- Avaya Aura®
David Soderholm
david.soderholm@spectralink.com
sets
site mobile professionals across a wide range of industries, including healthcare, retail, manufacturing
and hospitality.
Spectralink Corporation
IP-DECT Server 6500/400
The Spectralink DECT Servers are built on the international DECT (Digital Enhanced Cordless Avaya Aura®
David Soderholm
david.soderholm@spectralink.com
Telecommunications) standard, providing a cost-effective, highly-secure and reliable wireless
telephony solution.
Spectralink Corporation
PIVOT VoWiFi Android Phone
PIVOT expands the Spectralink portfolio of Voice over Wi-Fi (VoWi-Fi) handsets to deliver enterprise- Avaya Aura®
David Soderholm
david.soderholm@spectralink.com
grade, on-site voice mobility with a user-friendly interface on an extensible application platform. Built on the industry-standard AndroidM operating system, PIVOT offers HD voice quality, seamless VoWi-Fi
roaming, durability and wireless local area network (WLAN) interoperability.
Speech Technology Smart Logger
The SMART LOGGER II multichannel call recording and monitoring system is designed for Avaya Aura®
Alex Belozerchik
alex@speechpro.com
Center Ltd.
simultaneous recording of audio data from any number of input channels, and for further data
processing and archiving.
Swisscom Switzerland
VoIP Gate
SIP Trunking solution
Avaya Aura®
Ali Badiei
ali.badiei@swisscom.com
Syn-Apps LLC
SA-Announce
SA-Announce integrates with the Avaya platform to deliver advanced paging, scheduled Avaya Aura®
Syn-Apps Sales
sales@syn-apps.com
announcements, emergency/weather alerts, and mass notification services via audio, text or graphics
to Avaya phones and 3rd party systems.
T3 Telecom Software, T3main
T3main's building blocks approach allows customers to build highly customized and configured Avaya Aura®
Yaniv Livneh
yaniv@myt3.com
Inc.
business-specific telephony applications without in-depth knowledge of programming and telephony.
TCC GmbH
Atradis
Atradis Suite – Atradis