Page 18 - Avaya Buyer;s Guide Q1 Q2 2015

18 Extra report on Avaya BUYER’S GUIDE

Avaya Communications Server 1000 (Avaya CS 1000) (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Rauland-Borg Responder 5
Hospitals can connect patients to staff – and nurses to other staff and doctors – easily, efficiently Avaya Communication Paul Duda
paul.duda@rauland.com
Corporation
and quietly. Responder 5 offers hospitals superior patient-to-staff communication workflow Server 1000 (Avaya CS
capabilities, with open integration to complementary systems such as wireless phones, pagers and real-time staff location systems
1000)

RedSky Technologies Inc.
E911 Manager®
E911 Manager® is an automated and scalable software solution that interfaces to Avaya's CM/SM to track, manage and deliver location information for analog/TDM/IP/SIP/ & wireless end-points as they Avaya Communication Server 1000 (Avaya CS Nick Maier
nmaier@redskytech.com
move throughout the organization.
1000)
Resource Software Shadow CMS Enterprise
Shadow CMS call accounting is a fully-scalable, total unified communication management solution Avaya Communication Steve Cummings
scummings@telecost.com
International Ltd.
allowing administrators to forecast, monitor and allocate communications management expenses. It Server 1000 (Avaya CS
also provides metrics for facility planning, customer service, workforce management and bill back.
1000)
Rogers SIP Trunking
SIP Trunking solution
Avaya Communication Terry MacKenzie
terry.mackenzie@rci.rogers.com
Communications
Server 1000 (Avaya CS
1000)
SaskTel
Sasktel SIP Trunking
SIP Trunking solution
Avaya Communication Glenn Buchanan
glenn.buchanan@sasktel.com
Server 1000 (Avaya CS
1000)
Soft-ex
Ringmaster/Optimiser
Ringmaster/Optimiser is an innovative on-site or hosted telecom expense and usage management Avaya Communication Grainne g.magfhloinn@soft-ex.net
solution delivering centralised visibility and reporting on mobile and fixed costs. Also provides call tagging, inventory, alerting and infrastructure reporting.
Server 1000 (Avaya CS 1000)
Magfhloinn

Spectralink Corporation
SpectraLink 84-Series Wi-Fi SpectraLink 84-Series standards-based Wireless Telephones provide Unified Communications for on- Avaya Communication David Soderholm
david.soderholm@spectralink.
sets
site mobile professionals across a wide range of industries, including healthcare, retail, manufacturing and hospitality.
Server 1000 (Avaya CS 1000)
com

Spectralink Corporation
PIVOT VoWiFi Android Phone
PIVOT expands the Spectralink portfolio of Voice over Wi-Fi (VoWi-Fi) handsets to deliver enterprise- grade, on-site voice mobility with a user-friendly interface on an extensible application platform. Built Avaya Communication Server 1000 (Avaya CS David Soderholm
david.soderholm@spectralink. com
on the industry-standard AndroidM operating system, PIVOT offers HD voice quality, seamless VoWi-Fi 1000)
roaming, durability and wireless local area network (WLAN) interoperability.
Tango Networks, Inc.
Tango Enterprise Accelerator Tango Networks integrates any mobile phone with Avaya Aura and CS without requiring an app on Avaya Communication Mark Sosebee
marksosebee@tango-networks.
(previously known as Tango the device, providing advanced PBX features, identity management, mobile presence and enforceable Server 1000 (Avaya CS com
Abrazo-E)
recording capabilities.
1000)
TelStrat
Engage Record Contact Center Advanced, high performance WFO solution, combining Engage Record call recording, screen capture, Avaya Communication TelStrat
sales@telstrat.com
Suite
agent evaluation/coaching/e-learning, speech/desktop analytics, and workforce management. Provides a total contact center solution for SMB, enterprise, & cloud.
Server 1000 (Avaya CS 1000)

TSTT
TSTT SIP Trunk
SIP Trunking solution
Avaya Communication Jason Melville
jmelvil1@tstt.co.tt
Server 1000 (Avaya CS 1000)

TWTelecom
TW Telecom Managed SIP Services
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS Chuck Mahoney
charles.mahoney@twtelecom. com
1000)
Unimax
2nd Nature
Significantly reduces telecom administration expense by delivering end-user employee self service, Avaya Communication Todd Remely
TellMeMore@unimax.com
automation, and unified functionality to tasks such as MACs, password resets, provisioning, etc. Multi- Server 1000 (Avaya CS
Vendor compatibility.
1000)
Verizon Business
Verizon IPCC
Verizon combined intelligent routing and call treatment with SIP Signaling to deliver VoIP Inbound Toll Avaya Communication Tim Roberts
tim.roberts@verizon.com
Free/Local Originations and IP Interactive Voice Response (IP IVR) IP and TDM contact center solutions.
Server 1000 (Avaya CS
1000)
Virgin Media Business
SIP Trunking
SIP Trunking solution
Avaya Communication Claire Gwatkin
claire.gwatkin@virginmedia.
Server 1000 (Avaya CS co.uk
1000)
Vodafone Libertel B.V.
Vodafone NL SIP Trunk
SIP Trunking solution
Avaya Communication Hashim Zeid
hashim.zeid@vodafone.com
Server 1000 (Avaya CS 1000)

Vodafone UK Ltd
Vodafone UK SIP Trunk
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS David York
david.york1@vodafone.com
1000)
Windstream Windstream SIP Trunking
SIP Trunking solution
Avaya Communication Boyd Kamer
boyd.kamer@windstream.com
Communications Inc.
Server 1000 (Avaya CS
1000)
XO Communications
SIP Trunk Services
XO SIP Service unifies voice, data and Internet services over an IP connection, leveraging your existing Avaya Communication XO Sales at 855- http://www.xo.com/forms/
IP-PBX. It’s an ideal converged solution for a single location business with 10 or more phone lines.
Server 1000 (Avaya CS 339-4417
request-quote/
1000)
Zenitel Norway AS
STENTOFON Turbine Intercom
"The Zenitel Stentofon Turbine Intercom is a door communicator that supports voice transmission
usingSIP,inadditiontobeingadoorentry
device."
Avaya Communication Server Adil Ashraf
adil.ashraf@zenitel.com
1000 (Avaya CS 1000)
Cincinnati Bell SIP Trunking Services
CBTS provides DevConnect compatible SIP trunking solutions focused on the needs of mid-market Avaya Communication Lauren Teppe
lauren.tepe@cbts.net
Technology Solutions
and enterprise customers; available in most US markets (select International markets in 2014). Full Server 1000 (Avaya CS
suite of Consult-Design-Build-Run services are also available.
1000)
Avaya Interactive Center

Description
Avaya Platform
Company Solution/Service name
Contact
Contact email

CCT Deutschland CCT ContactPro
A configurable agent desktop solution for multichannel contact centers, offering additional Modules Avaya Interaction Center Uwe Kreuter
contact@cct-solutions.com
GmbH
like Outbound Campaign, Supervisor and WebReporter, including unified interfaces to handle all channels (i.e. chat,voice,email,im).
(AIC)

Innovative multichannel desktop client, that can be embedded inside any CRM application, delivering a unified desktop to agents to handle voice, email, webchat, SMS and social interactions.
Avaya Interaction Center (AIC)
InteractCRM ThinConnect MultiChannel Contact Center
Snehal Patel
sales@interactcrm.com

Avaya IP Ofice
Description
Avaya Platform
Contact
Contact email
Company
Solution/Service name

Algo Communication Products Ltd
8128 SIP Strobe Light
A SIP compliant Power over Ethernet (PoE) high intensity strobe light for alerting and notification of telephone, emergency, safety, and security events.
Avaya IP Office
Algo Sales
sales@algosolutions.com
A SIP-based device that can register with Avaya IP Office as two separate SIP endpoints, one for loud Avaya IP Office
Algo Sales
sales@algosolutions.com
Algo Communication 8188 SIP Ceiling Speaker
ringing and one for voice paging.
Products Ltd
Algo Communication 8036 SIP Multimedia Intercom
Multimedia SIP Intercom for visitor greeting and unatended lobbies. Graphic touch display, video, door Avaya IP Office
Algo Sales
sales@algosolutions.com
Products Ltd
control, and G.722 wideband full duplex audio provide a unique and interactive experience for visitors
and guests. Applications are completely customizable.

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