Page 20 - Avaya Buyer;s Guide Q1 Q2 2015

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Extra report on Avaya BUYER’S GUIDE

Avaya IP Ofice (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Fusion
Fusion SIP Trunking
Fusion SIP Trunking enables businesses of all sizes to save over traditional services by providing Avaya IP Office
Michael Salerno
msalerno@fusionconnect.com
flexible pricing and low calling rates. Experience optimal performance with our voice-optimized
network designed for maximum reliability, availability, security, and quality of service. Full range of business continuity, redundancy and call bursting options available for maximum performance and
scalability.
GFI USA Inc
GFI FaxMaker
GFI FaxMaker is a leading network fax server software solution for SMBs that makes sending and Avaya IP Office
Kevin Hodak
khodak@gfi.com
receiving faxes an efficient, simple and cost-effective process.
Group of Gold Line SIP Trunking
SIP Trunking solution
Avaya IP Office
Pedram Owtad
powtad@groupofgl.com
Inc.

Group Tiger
Innline VoipLink
SIP based Guest and Admin voicemail and wakeup solution designed for Hospitality. Supporting PMS integration for Guest changes, message waiting and wakeup, along with spoken Room Status and Avaya IP Office
Simon Udell
sales@tigertms.com
MiniBar posting.
Group Tiger
TigerTMS Hotel Pro
Hotel Pro is the complete suite of solutions for Hospitality, linking FOH / PMS to the PBX, contains Call Avaya IP Office
Simon Udell
sales@tigertms.com
Accounting & Billing along with full bi-directional control for CheckIn and CheckOut.
Group Tiger
TigerTMS iCharge
Flexible and scalable solutions designed to make the integration of guest voice and data to the hotels Avaya IP Office
Simon Udell
sales@tigertms.com
property management system as easy as possible.
GT2F
GT-HOSP
GT-HOSP is a complete and easy to use CALL ACCOUNTING solution for hopistality and businesses Avaya IP Office
Franck SAINT- contact@gt2f.com
sectors . Multi user Full web access and friendly user interface to manage your PBX. Contains DDI ETIENNE
allocation, checkin/Checkout,prepayment, cost control, PMS integration
IDT
Net2Phone SIP Trunking
Net2Phone SIP Trunking offers solutions for any size business, enterprise, or call center. No monthly Avaya IP Office
Peter Broes
peter.broes@idt.net
contracts, no charge per channel, unlimited concurrent calls, scalable channel capacity and pay-as-
you-go pricing
IntelePeer, Inc.
IntelePeer CoreCloud SIP IntelePeer’s CoreCloud SIP trunking is Avaya-compliant and offers carrier-grade quality and reliability Avaya IP Office
Dan Sheahan
dsheahan@intelepeer.com
Trunking
at competitive rates. Our services include PSTN interconnections, DIDs, local, long distance, toll-free
and E911.
ION Networks (fka API ION SA56x0-SAL Secure Plug-and-Play security appliance with a full stand-alone Secure Access Link (SAL) Gateway Avaya IP Office
ION Sales
ion.sales.info@apitech.com
Technologies)
Access Link Appliance
preinstalled, delivering centralized IP connectivity and Avaya application alarming
IPC Systems, Inc.
Unigy
Unigy is a single, unified trading communications and applications platform for trading organizations Avaya IP Office
Bruce Bolcer
bruce.bolcer@ipc.com
of all sizes.
IR
Prognosis
Real time insight to service-level achievement, service availability, performance and voice quality for Avaya IP Office
General Enquiries
info.usa@ir.com
SP’s customers complete ecosystems including Avaya AuraM infrastructure and Acme Packet SBCs.
KnoahSoft
KnoahSoft Harmony
Workforce optimization solutions for Avaya Aura, and Avaya IP Office including Call & Screen recording, Avaya IP Office
KnoahSoft Sales
sales@knoahsoft.com
Quality & Performance management, Coaching, eLearning, Speech Analytics, Post-call Survey and Workforce Management tools.

Komutel Inc.
Komand & SITM Komand (cloud) & SIT (on-premise) Console for Healthcare, Public Safety, Education, Government Avaya IP Office
Michel Lacasse
michel.lacasse@komutel.com
(Solution for Integrated Telecommunications)
and Enterprise. Plug-in design delivers enhanced call handling and a wide range of business specific options in a single user-friendly GUI so that it can be fully verticalized or simply generic.

Komutel Inc.
Kontact (formerly CCS)
Kontact is a flexible multimedia (including social networks Twitter & Facebook) contact center application supporting an unlimited number of agents and queues. Kontact delivers intelligent call Avaya IP Office
Michel Lacasse
michel.lacasse@komutel.com
routing, agent mobility and management reporting through flexible, user friendly configuration.
KPN
VaMo1 SIP Service
SIP Trunking solution
Avaya IP Office
Bjorn Borger
bjorn.borger@kpn.com

Level 3 Communications
Level 3 SIP Voice services
Level 3 SIP services offer mature solutions backed by deep IP telephony experience, giving you confidence in your migration and integration efforts. Build your enterprise communication foundation Avaya IP Office
Michael Robles
mike.robles@level3.com
with a trusted partner.
MTS Allstream
MTS Allstream SIP Trunking Allstream’s high-performance network delivers secure, dependable business communications from Avaya IP Office
Mirna Ajanovic
mirna.ajanovic@mtsallstream.com
Service
coast to coast in Canada. Our 30,000 km fibre-optic backbone combines advanced IP connectivity,
digital switching, Ethernet-featured services and the latest security technologies
Multi-Tech Systems, FaxFinder Fax Server Analog The FaxFinder fax server is a network attached appliance that eliminates fax machines and delivers Avaya IP Office
Sales
sales@multitech.com
Inc.
Model FFx40 FaxFinder IP Fax incoming faxes electronically to an email inbox, network folder, or network printer
Server Model FF240-IP
FaxFinder Analog Expansion Module FFEX”

Mutare
EVM Plus giSTT
Unified Messaging solution monitors voice message store, delivers copy of audio with text transcription to email, SMS and IM. Escalation delivers notification in escalating pattern; Monitor Avaya IP Office
Rich Quattrocchi
rquattrocchi@mutare.com
provides mailbox status reporting.
Mutare
EVM Plus with giSTT Hosted EVM Plus with cloud-based giSTT Speech-to-text transcription service. Solution monitors voice Avaya IP Office
Rich Quattrocchi
rquattrocchi@mutare.com
Speech to Text Service
message store, delivers copy of audio with text transcription to email, SMS and IM and provides
escalation notification and mailbox status reporting.
Nextiva, Inc.
SIP Trunking
"The Nextiva SIP Trunking Service is designed for business customers. Customers using this service Avaya IP Office
Joshua Lesavoy
jlesavoy@nextiva.com
with the Avaya IP Office solution are able to place and receive PSTN calls via a broadband WAN
connection using the SIP protocol. This converged network solution is an alternative to traditional
PSTN trunks such as analog and/or ISDN-PRI trunks. This approach generally results in lower cost for the enterprise.

NovaLink GmbH
NovaAlert, NovaMail, NovaTax on NovaBox
NovaAlert is an alerting, evacuation and messaging system. NovaMail is a Hospitality Voice Mail. NovaTax is a Call Accounting solution.
Avaya IP Office
Martin Wirth
martin.wirth@novalink.ch

Nu Technologies Ltd.
orbi-telxps
Advanced call accounting measures cost, performance and usage for efficient management of telecoms system and personnel. The web browser interface also enables users to define graphical Avaya IP Office
Lorraine Smith
Lorraine.smith@nut.eu.com
displays for performance management.
Nuance
SpeechAttendant (EPS SA)
Integrates with all types of PBX, SpeechAttendant is a speech auto attendant that allows callers to Avaya IP Office
1-866-968-2623 pete.maniaci@nuance.com
just speak the name of the person or department they are trying to reach.
say Sales
Nuance
SpeechAttendant
Integrates with all types of PBX, SpeechAttendant is a speech auto attendant that allows callers to Avaya IP Office
1-866-968-2623 pete.maniaci@nuance.com
just speak the name of the person or department they are trying to reach.
say Sales
OneStream Networks, Onstream Global SIP Trunking
Global SIP Trunking enables consolidation of worldwide voice services onto MPLS IP connections, Avaya IP Office
Brian Skidmore
sales@onestreamnetworks.com
LLC
ensuring quality, reliability, security and enhanced calling features. Service in 50+ countries and 4,000
cities worldwide.
Optimum Business
Optimum Voice SIP Trunking
Optimum Business SIP Trunking is designed to deliver a premium quality, voice experience to small Avaya IP Office
Sharon sgallagh@cablevision.com
and medium sized businesses. Designed to provide customers with the full advantage of their IP Gallagher-Klass
PBX, and avoid the cost of a telco T-1.
Phonect AS
Phonect SIP
SIP Trunking solution
Avaya IP Office
Haakon Njaa
haakon.njaa@phonect.no
Phonestat
Phonestat
Phonestat drives customer experience by providing a streamlined solution for measuring call handling Avaya IP Office
Stuart Triglone
stuart@phonestat.com
quality and providing agent feedback. By leveraging the voice recording capabilities of Voicemail Pro
implementation is painless and straight forward.
Phybridge Inc.
Phybridge POLRE
PoLRE switches deliver Ethernet & power over a single pair of telephony grade wire with four times Avaya IP Office
Steven Fair
steven.fair@phybridge.com
the reach of traditional data switches.
Pridis BV
Connecsy Enterprise
Offers the tools that are required to answer and transfer a call efficiently to the right person in the Avaya IP Office
Henk Dick
hdick@pridis.com
organization. The solution can also be used in a multivendor environment.

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