Telecom Reseller April-May 2016

TelecomReseller
.com

The Newsource on UC UCaaS Collaboration Mobility
● ● ●

HELP WANTED
SEE PAGE 23
April/May 2016

08Digital Customer Experience
Misses The Human Touch
BE Y
11RIA
Matrix Launches VARTA TAPOLCI
DEICH
CASSIDY
PETTA
PERCY
SMITH
COLWELL
RUFFIN
CD
WIN200 - The UC Client for
PAGE 1
PAGE 1
PAGE 3
PAGE 3
PAGE 13 PAGE 13
PAGE 15 PAGE 23
BSO
Seamless Collaboration
SUT

Top 10 Features

You Need to

Operate a VoIP Cloud Telephony

Company

TAPOLCI
-
By Jason Tapolci, President
of VoIP Innovations (http://
voipinnovations.com)
W
hen dealing with a VoIP service I
wholesaler, the BackO ce is where •
you handle your business operations.
While a BackO ce is imperative for your VoIP
company’s survival, they are not all created equal.
To guarantee that your company is operating at
its full potential, make sure that your BackO ce
includes all of the following features.

1) Choice of Carriers
Your BackO ce should have the ability to
let you choose between dozens of industry
leading carriers while eliminating the hassle
of maintaining multiple agreements, orders,
cancellations, and service changes. You can
even base your selection on a unique service

TAPOLCIcontinuesonpage5 ››
Why E9-1-1 Vi ualized Communications

Legislation Matters
Aeonix is a so ware communications solution that
consolidates disparate business applications into a single,
fault tolerant platform. The Aeonix Unified Communications
platform resides in one vi ual or COTS se er. Aeonix runs
on virtual systems including vmware, Hyper-V and AWS,
DEICH
and can easily port from one platform to another. Cloud
By Lev Deich, VP of Delivery based, hybrid, or on premises, Aeonix provides the same
and Operations, West Safety enterprise grade feature set and capabilities. The Product's
Services
unparalleled scalability also delivers immediate ROI for a
LManaged Se ices practice.
ast December, Michigan State Police enacted
new rules that require owners of MLTS
(multi-line telephone systems) or PBX .tadirantele.com
phone systems to more precisely identify a 9-1-1
caller’s location.
With this legislation, Michigan lawmakers
Tadiran Telecom Inc.
marketing@tadir america.com
are responding to an increasing need for public 2121 Barre Pa Drive, Suite 102 Tel: +1 617 506 7200
safety to quickly locate enterprise end-users Kennesaw, 301
during an emergency. e new regulations apply U
to businesses that meet any of the following

DEICHcontinuesonpage8 ››

CHANGE SERVICE REQUESTED
33406
The Bureau, Inc.
Stuart, Florida 34995-1826
PAID
P.O. Box 1826
U.S. POSTAGE
TELECOM RESELLER
PRSRT STD