Page 60 - Leveraging Up ebook by Joanne Linden 2021 ACE Peer Network

Leveraging Up!

As a leader you must fight not to gossip, be judgmental, show
negativity, have too many excuses, lying and dogmatism.

Communication starts with honesty. Be authentic, be yourself, show

integrity, become your word, and be empathetic by wishing your
listener well.

Forms of Communication

It’s interesting to note that Verbal Communication is

present in both spoken and written words. Both forms require the use

of professional and tactful choices of words, but the spoken form has
an emphasis on tone, emotion and quick-thinking. Remember, words

can be compared to a tube of toothpaste. Once you squeeze the
paste out, you can’t put it back.

Non-Verbal Communication takes the form of smiling, laughing,
waving, gesturing, pausing, and so on. Many people are not aware

of how often they communicate non-verbally, and therefore they do
not take the opportunity to curate their “silent words.”

Motivation - As an Administrative Professional, you may find one or

more of your team or co-workers portray an attitude of being

unproductive, lazy or absent-minded. Developing a plan to help

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