Page 17 - The Ultimate Lanlord Guide_Neat

THE ROLE OF THE ESTATE AGENT | ETCHELLS & YOUNG

Tenant Placement Services - our RENTAL AGENTS will do the following:

Visit the property to take photos
List your property on the major Property sites and Portals

View the property with prospective tenants
Do a full TPN and other credit checks, fully screen prospective tenant

Follow a stringent tenant application process

Co-ordinate the signing of our fully compliant lease
Collect the deposit and first months rental

Facilitate the key handover
Do an entry and exit inspections on move in and exit

Rental Management Service – What we do for you:

Handle all correspondence with the tenant

Liaise directly with the Body Corporate & Managing Agents

Invoice tenants monthly for rental/utilities
Send a detailed monthly statement to the landlord

Collect monthly rental/utilities
Deal with problematic tenants as required, keep the landlord informed of any issues

Manage and follow up on late payments and tenant arrears

Pay utilities, levies, accounts as required by the landlord from rent received
Follow the correct legal process for defaulting tenants

Assistance/advice with regards to Legal Processes and Evictions

Discounted rates to our clients from our preferred Property Specialist Attorneys, if required.

Maintenance Coordination Service:

Deal with maintenance queries raised by tenants

Full administration of repairs and maintenance

Determining tenant liability for maintenance as per the lease
Payment of authorized maintenance/repairs on the owners' behalf

Attend to emergency and after hours maintenance, 24 hour maintenance number
Access to professional and reliable contractors

Dealing with Body Corporate and insurance claims as required.

Manage exit inspection snag list and repair damage caused by tenants by applying the
deposit as required

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