Page 332 - Area X - H
P. 332

I   ________ ^                         ,     ,__________(           ,______ ,______ ^_________________ (
                                                            Implementation of   5 -  complete           5 -  no complaints    5 -  As scheduled           Finance Personnel
                                                            PRAISE              1 -  incomplete         4 -  one to two complaints   4 -1  month after schedule   HR Personnel
                                                                                                        3 -  three to four complaints   3 - 2  months after schedule   PRAISE Committee
                                                                                                        2 -  five to six complaints   2 - 3  months after schedule
                                                                                                        1 -  seven or more    1 - 4  months beyond schedule
                                                                                                        complaints
                                                            Mutual Aid          5 — complete            5 -  no complaints    5 - 2  working days from receipt of   Finance Personnel
                                                                                1 — incomplete          4 —one to two complaints   notice                 Administrative Personnel

                                                                                                        3 —three to four complaints   4 - 3  working days

                                                                                                        2 -  five to six complaints   3 - 4  working days
                                                                                                        1 —seven or more      2- 5 working days

                                                                                                        complaints            1 -  beyond 5 working days
                                                            Employees’ lodging                          5 -  no complaints    5 - 2  working days from receipt of   Campus Director
                                                                                                        4 -  one to two complaints   notice
                                                                                                        3 -  three to four complaints   4 - 3  working days

                                                                                                        2 —five to six complaints   3 — 4 working days

                                                                                                        1 —seven or more      2- 5 working days
                                                                                                        complaints            1 -  beyond 5 working days
                                                            Health and wellness   5 -  complete (all health and   5 -  no complaints   5 -  within schedule  HRD personnel of all campuses
                                                            programs            wellness programs       4 -  one to two complaints   4 - 1  month after schedule
                                                                                implemented)            3 -  three to four complaints   3 - 2  months after schedule
                                                                                1 -  incomplete         2 —five to six complaints   2 — 3 months after schedule

                                                                                                        1 -  seven or more    1 -  beyond 4 months after schedule
                                                                                                       complaints

                                                        •   Personal records are   5 -  complete        5 -  no error         5 —1 working day            HRD personnel

                                                            updated and maintained   1 —incomplete     4 - 1  error           4 - 2  working days
                                                            upon the receipt of                         3 — 2 errors          3 - 3  working days

                                                            needed documents                           2 — 3 errors           2 —4 working days


                                                            (processing)                                1 —mote than 3 errors  1 —beyond 4 working days
                                                        -   PSIPOP
                                                            201 Files
                                                        -   Leave/COC
                                                            Credit/Balance
                                                            Service Record
                                                            Payroll (includes NOSI,   5 -  complete    5 -  accurate          5 - 1  working day          Finance department
                                                            NOSA)              1 -  incomplete         4 —with 1  revision    4 —2 working days


                                                                                                       3 - 2  revisions       3 - 3  working days
                                                                                                       2 - 3  revisions       2 - 4  working days
                                                                                                       1 -  more than 3 revisions  1 -  more than 3 working days
                                                            Submission of DTRs to   5 — complete       5 -  accurate          5 -  on set deadline        HRD personnel
                                                            Finance Office     1 — incomplete          4 -  with 1 error      4 —1 working day after set deadline
                                                                                                       3 —2 errors            3 —2 working days


                                                                                                       2 - 3  errors          2 - 3  working days
                                                                                                       1 -  more than 3 errors  1 -  beyond 3 working days
                                                            Checking/Evaluation of                     5 -  accurate          5 -  immediately (within 1 hour   HRD personnel
                                                            DTRs of employees on                       4 -  with 1 error      4 —within 2  hours

                                                            COS                                        3 - 2  errors          3 -  within 3 days
                                                                                                       2 - 3  errors          2 -  within 4 hours
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