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I ________ ^ , ,__________( ,______ ,______ ^_________________ (
Implementation of 5 - complete 5 - no complaints 5 - As scheduled Finance Personnel
PRAISE 1 - incomplete 4 - one to two complaints 4 -1 month after schedule HR Personnel
3 - three to four complaints 3 - 2 months after schedule PRAISE Committee
2 - five to six complaints 2 - 3 months after schedule
1 - seven or more 1 - 4 months beyond schedule
complaints
Mutual Aid 5 — complete 5 - no complaints 5 - 2 working days from receipt of Finance Personnel
1 — incomplete 4 —one to two complaints notice Administrative Personnel
3 —three to four complaints 4 - 3 working days
2 - five to six complaints 3 - 4 working days
1 —seven or more 2- 5 working days
complaints 1 - beyond 5 working days
Employees’ lodging 5 - no complaints 5 - 2 working days from receipt of Campus Director
4 - one to two complaints notice
3 - three to four complaints 4 - 3 working days
2 —five to six complaints 3 — 4 working days
1 —seven or more 2- 5 working days
complaints 1 - beyond 5 working days
Health and wellness 5 - complete (all health and 5 - no complaints 5 - within schedule HRD personnel of all campuses
programs wellness programs 4 - one to two complaints 4 - 1 month after schedule
implemented) 3 - three to four complaints 3 - 2 months after schedule
1 - incomplete 2 —five to six complaints 2 — 3 months after schedule
1 - seven or more 1 - beyond 4 months after schedule
complaints
• Personal records are 5 - complete 5 - no error 5 —1 working day HRD personnel
updated and maintained 1 —incomplete 4 - 1 error 4 - 2 working days
upon the receipt of 3 — 2 errors 3 - 3 working days
needed documents 2 — 3 errors 2 —4 working days
(processing) 1 —mote than 3 errors 1 —beyond 4 working days
- PSIPOP
201 Files
- Leave/COC
Credit/Balance
Service Record
Payroll (includes NOSI, 5 - complete 5 - accurate 5 - 1 working day Finance department
NOSA) 1 - incomplete 4 —with 1 revision 4 —2 working days
3 - 2 revisions 3 - 3 working days
2 - 3 revisions 2 - 4 working days
1 - more than 3 revisions 1 - more than 3 working days
Submission o f DTRs to 5 — complete 5 - accurate 5 - on set deadline HRD personnel
Finance Office 1 — incomplete 4 - with 1 error 4 —1 working day after set deadline
3 —2 errors 3 —2 working days
2 - 3 errors 2 - 3 working days
1 - more than 3 errors 1 - beyond 3 working days
Checking/Evaluation of 5 - accurate 5 - immediately (within 1 hour HRD personnel
DTRs o f employees on 4 - with 1 error 4 —within 2 hours
COS 3 - 2 errors 3 - within 3 days
2 - 3 errors 2 - within 4 hours
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