Page 595 - Area X - H

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Classification of
Function Performance Performance Measures in terms of Quantity, Quality, and
SPF - Strategic Measures Timeliness
Priority
Deliverables Functions Responsible
CF- Core Individual
Functions
Quantity Quality Timeliness
SF- Support
Function
- Monetization 1 - seven or more 1 - beyond 6 working
complaints days
CF/SF - Facilitation of 5 - complete 5 - no complaints 5 - 1 working day upon Administrative
loan 1 - incomplete 4 - one to two receipt of approved Personnel
complaints request HRD Personnel
3 - three to four 4 - 2 working days
complaints 3 - 3 working days
2 - five to six 2 - 4 working days
complaints 1 - 5 working days
1 - seven or more
complaints
CF/SF - Implementati 5 - complete 5 - no complaints 5 - within 2 working days Finance Personnel
on of CNA 1 - incomplete 4 - one to two after go signal from Administrative
complaints authorities Personnel
3 - three to four 4 - within 3 days
complaints 3 - within 4 days
2 - five to six 2 - within 5 days
complaints 1 - beyond 5 days
1 - seven or more
complaints
SPF - Implementati 5 - complete 5 - no complaints 5 - As scheduled Finance Personnel
on of PRAISE 1 - incomplete 4 - one to two 4 -1 week after schedule HR Personnel
complaints 3 - 2 weeks after PRAISE Committee
3 - three to four schedule
complaints 2 - 3 weeks after
2 - five to six schedule
complaints 1 - 1 month beyond
1 - seven or more schedule
complaints

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