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SECTION II - SUPPORT TO OPERATIONS

SU PPO R T T O O PERA TIO N S (Academic Services) Performance Indicators Delivery Unit Sendee U nit Target Means of
Verification
STO
QMS 1. Timeliness o f submission o f QMS requirem ent QMS Committee (To be set by STO Form
H D U and
HSU)
C om m on indicators for A cadem ic Services units
Academic Services units: 1. % o f students w ho rate student’s services as good or (To be set by STO Form
1. DSSD better VPAA DSSD H D U and
2. Registrar Registrar HSU)
3. PE and Sports P E & Sports
4. Library NSTP
5. Socio-Cultural Affairs Library
6. IRO Socio-Cultural
7. Q A O Affairs
IRO
(except QAO)
2. No. or analysis/observation and recom m endations VPAA DSSD (To be set by
subm itted (quarterly) Registrar H D U and
PE & Sports HSU)
3. N o. o f report subm itted on campus visits conducted NSTP, Library STO Form
Socio-Cultural
Affairs
IRO
Q A O
U nique indicators for student services units

• DSSD Scholarship VPAA DSSD (To be set by STO Form
1. No. o f students w ho are: H D U and
a. M erit scholars HSU)
b. Grantees
G uidance and C ounseling Services VPAA DSSD (To be set by STO Form
2. No. o f Career placem ent activities conducted H D U and
HSU)
Student H ou sin g Services VPAA DSSD (To be set by STO Form
3. No. o f Students served (housing) H D U and
100% o f occupancy rate HSU)

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