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 SECTION II -  SUPPORT TO OPERATIONS

 SU PPO R T T O  O PER A TIO N S (Academic Services)  Performance Indicators  Delivery Unit  Sendee U nit  Target  Means of
                                                                Verification
 STO
 QMS  1.  Timeliness o f submission o f QMS requirem ent  QMS Committee  (To be set by   STO Form
                                               H D U  and
                                               HSU)
 C om m on indicators  for A cadem ic Services units
 Academic Services units:  1.  %  o f students w ho rate student’s services as good or   (To be set by   STO Form
 1. DSSD  better  VPAA         DSSD            H D U  and
 2. Registrar                  Registrar       HSU)
 3. PE  and Sports             P E  & Sports
 4. Library                    NSTP
 5. Socio-Cultural Affairs     Library
 6. IRO                        Socio-Cultural
 7. Q A O                      Affairs
                               IRO
                               (except QAO)
 2.  N o. or analysis/observation and recom mendations   VPAA  DSSD   (To be set by
 subm itted (quarterly)        Registrar       H D U  and
                               PE  & Sports    HSU)
 3.  N o. o f report submitted on campus visits conducted  NSTP, Library   STO Form
                               Socio-Cultural
                               Affairs
                               IRO
                               Q A O
 U nique indicators  for student services units

 •    DSSD  Scholarship  VPAA  DSSD             (To be set by   STO Form
 1.  N o. o f students who are:                H D U  and
 a.   M erit scholars                          HSU)
 b.  Grantees
 G uidance  and C ounseling Services  VPAA  DSSD  (To be set by   STO Form
 2.  No.  o f Career placem ent activities conducted  H D U  and
                                               HSU)
 Student H ou sin g Services  VPAA  DSSD        (To be set by   STO Form
 3.  No.  o f Students served (housing)        H D U  and
 100% o f occupancy rate                       HSU)


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