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Note: CSC Memorandum Circular No. 6, s. 2012, p. 7 (Guidelines on the Establishment of Agency SPMS) provides that, “Unless the work output of a particular
duty has been assigned pre-set standards by management, its standards shall be agreed upon by the supervisors and the ratees”. Thus, performance standards
for core or support functions performed by employees that are not found in this Table of Reference shall be agreed upon by the supervisor and the employee.__
Responsible Means of
Detailed
KRA Program Projects/Activities Performance Indicator Inform ation/ Delivery Unit Verification
Minimum Target (Supporting
Document)
Percentage of IFSU lot cases with 75% Legal Counsel/ Summary
decision of court in favor of IFSU Admin Staff Report certified
true and correct
by the HDU
% of digital and conventional 75% Records, HRD Summary
dissemination of information enhanced and MIS Report certified
true and correct
by the HDU
No. of procedures with forms submitted 1 per unit/office All Unit/Office Summary
for approval Report certified
true and correct
by the HDU
No. of personnel placed to establish legal 1 DAS Summary
affairs Report certified
true and correct
by the HDU
No. of systems developed 1 All Unit Summary
Report certified
true and correct
by the HDU

Clients high satisfaction with 80% All Unit Summary
procurement, supply, medical and Report certified
dental, legal and security services true and correct
by the HDU

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