Page 54 - Law Society of Hong Kong MPMC Manual v8 - With checklists (1 March 2018)

Practice Management Course | Unit 5
Business Planning

Continuing professional development

55. Use the action sheets to describe what the practice will do to develop its capabilities
to deliver new and/or better services to existing and new clients.

Action By Time By Monitoring
whom estimate when Who/How
Conduct a skills audit of the work MP 3.0 hours Nov Report to December
practice, including professional practice/staff meeting.
and support staff.
Provide PowerPoint training for SSM 3.0 hours Oct Details provided to
all work practice members. September practice/
staff meeting.

Reflection questions

How to use the reflection questions
These questions have been designed to help you reflect on the material in the unit and check your
understanding of some key themes and concepts. Completing them is optional, but we encourage
you to take the time to do them to help reinforce what you have read and highlight any areas of
uncertainty. If you are uncertain about the content covered in the reflection questions or your
answers to the questions, it is a good idea to raise a question during the workshop.

Reflection questions for Unit 5
(1) What are the four basic questions that a Business Plan should answer?
(2) What does an operational audit cover? What does a strategic audit cover?
(3) Have you ever done a SWOT analysis of your own practice or the practice you
currently work in? What are the key strengths, weaknesses (or areas of improvement),
opportunities and threats from a business perspective?
(4) What should a Mission Statement and a Vision Statement reflect?
(5) How would you improve your practice’s current Values Statement?
(6) List three different forms of objectives.
(7) Why might a top-down firm-wide strategy plan be problematic? What is the role of
senior management in strategy development?

© The Law Society of Hong Kong (2018) Page 50