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RITA says RITA says

Meet Cabin Crew

member Chloe Clark, Identifying your favourite

one of our top products and sharing this
information with customers
sellers in 2018 is key for great sales

I products, sellers. For this display I would Chloe’s
joined Virgin Atlantic as
and sharing
ensure that Haribo, Pringles,
Cabin Crew in 2014. Prior to
must-haves
this I worked in retail, where
I developed a love for sales and this information Fun Planes and a model aircraft Whitley Neill
were clearly visible. However,
with customers is
hitting targets. key for great sales. for a flight with fewer children, Rhubarb
& Ginger
I enjoyed the challenge of It’s an opportunity maybe a display comprising more Gin, £20
achieving my daily sales targets, to engage with of alcohol and perfumes would
and the sense of accomplishment the customer be more suitable. Tom Ford
that came with receiving naturally, offering Even if you don’t necessarily Black Orchid
commission; but most of all recommendations, think of yourself as a ‘sales Eau de Parfum,
I enjoyed the conversations and which in turn often person’ remember that a short £66
interactions with customers as leads to them conversation about something
I chatted about what my favourite purchasing to try as simple as how much the
products were, and why I believed for themselves. passenger is saving compared
they were must-have items. When I’m the bar to the high street price, or
When I came to Virgin, I was operator, I like to set which product you personally
excited to explore our Retail the cart display up recommend, can go a long way.
Therapy products, and over the depending on what Ultimately, every sale adds to
years I have defiantly deciphered flight we are operating your commission, and although
my must-have items (Whitley that day. For example, it doesn’t seem like a lot, it all
Neill Rhubarb and Ginger Gin, Orlando’s are often full of adds up!
and Tom Ford Black Orchid — families with young children,
to name just a few). I believe that on these flights I find snacks
identifying your favourite and model planes to be our best Please contact us at vaacrewfeedback@3sixtydutyfree.com if you wish to share
your tips and tricks and to be featured in our next PKG

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