Page 123 - Cambridge IGCSE Business Studies
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8: Recruitment, selection and training of workers




              Revision checklist                             Exam practice questions


                 ●  Businesses can use internal and external   1  Glowtech is a specialist lighting manufacturer. The company
                    methods of recruitment to fill a job vacancy.  is expanding into new markets. They need to employ ten
                                                                more production workers and a supervisor. The human
                 ●  The main stages of recruitment include
                    producing job descriptions and person       resource manager has prepared job descriptions and
                    specifications, advertising the vacancy and   person specifi cations.
                    interviewing shortlisted applicants.
                                                                a What is meant by ‘person specifi cation’?          [2]
                 ●  Induction training, on-the-job and off -the-
                    job training have benefits and limitations for   b State two legal features of a job description.   [2]
                    workers and businesses.
                                                                c  Identify and explain how Glowtech is affected
                 ●  There are legal controls on the recruitment
                                                                   by two legal controls on employment.             [4]

                    and selection of staff. Laws also protect
                    workers in the workplace.                   d  Identify and explain two benefi ts to Glowtech
                                                                   of induction training.                           [6]
                                                                e  The human resource manager is undecided about
                                                                   whether to use internal or external recruitment for fi lling
                                                                   the supervisor vacancy. Which method would you
                                                                   recommend? Justify your answer.                  [6]


                                                             2  Aisha is the human resource manager for Bright Sparks. The
                                                                company has decided to introduce new technology. This will
                                                                result in redundancy for four workers.                     121
                                                                Aisha has also received a letter of resignation from the
                                                                Marketing Manager. She has been asked by the Marketing
                                                                Director to recruit a replacement.
                                                                a What is meant by ‘resignation’?                   [2]

                                                                b What is meant by the term ‘redundancy’?           [2]
                                                                c  Identify and explain two features of a person
                                                                   specifi cation.                                   [4]

                                                                d  Identify and explain two benefi ts to Bright Sparks’
                                                                   employees of a contract of employment.           [6]

                                                                e  The Marketing Director thinks that the costs of
                                                                   training are greater than the benefi ts. Do you agree?
                                                                   Justify your answer.                             [6]


                                                                                               Total available marks 40
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