Page 359 - Cambridge IGCSE Business Studies

27: Exam technique

Extract from sample mark scheme:
Relevant ways might include:

■ training
■ increase wages
■ change to piece rate
■ give fringe benefits
■ job rotation
■ job enlargement
■ job enrichment.

(Motivation theories can be rewarded if used to explain how the method
helps to motivate workers but theories are not essential.)

Knowledge/analysis/evaluation – award up to 10 marks using the levels-
based mark scheme below.

Level Knowledge/analysis/evaluation

3 7–10 marks
Well-justified recommendation as to the best way to increase
motivation.
2 4–6 marks
Detailed discussion of ways to increase motivation. 357
1 1–3 marks
Outline of how to increase motivation.
0 Zero marks.
No creditworthy response.

Award up to 2 marks for application. Good application [2] well applied to
case. At least two examples of reference to, or use of, the case material.
Limited application to the case [1]. At least one example of reference to, or
use of, case material.

Application marks may be awarded for appropriate use of the following:
■ diff erent sizes
■ children’s bicycles
■ components bought from local suppliers
■ tyres imported
■ located near an airport
■ employs 75 production workers and 10 off ice workers
■ time rate
■ good working conditions
■ sold to large retail shops around the world.