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Cambridge IGCSE Business Studies          Section 2 People in business




                                             Roles, responsibilities and inter-relationships
              KEY TERMS
                                             Directors and Chief Executive Off icer
               Directors:  appointed or elected   Directors are the most senior level of management in any limited company. Th ey
               members of the Board of Directors

                                             may be employees of the business and be responsible for a specific function, for
               of a company who have the
               responsibility for determining   example Marketing Director or Operations Director. Some directors are elected by
               and implementing the company’s   the shareholders at the Annual General Meeting (AGM). The responsibilities of

               policy. Some directors might also   directors include:
               have a management role, for
               example a Marketing Director.  ■  setting strategy – the long-term plans for the business
               Annual General Meeting (AGM):   ■  making sure that the resources are available to achieve objectives
               a meeting for shareholders that   ■  reviewing the performance of managers
               limited companies must hold
               once every year.              ■  protecting the interests of shareholders and other stakeholders
                                             ■  providing leadership to ensure the success of the business.

















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              KEY TERMS
                                             An Annual General Meeting (AGM)
               Chief Executive Off icer (CEO):
               the most senior manager       Th e Chief Executive Offi  cer (CEO) has overall responsibility for the day-to-day
               responsible for the overall   management of the business and implementing the decisions of the Board of Directors.
               performance and success of a
               company.                      Managers

               Manager:  an individual who is in   The day-to-day running of a department is usually the responsibility of a manager.
               charge of a certain group of tasks,   For example, the Human Resource Manager is responsible for making decisions
               or a certain area or department of   about the day-to-day running of the Human Resource Department.
               a business, for example Factory   The main responsibilities of all departmental managers include:

               Manager.
                                             ■  making sure that the decisions of the directors are carried out
                                             ■  delegating tasks to members of their department
                                             ■  taking the decisions needed to achieve departmental targets
               Limited company:  see         ■  motivating workers in the department so that they work hard to achieve the
               Chapter 4, page 48.             department’s and the company’s objectives
                                             ■  solving day-to-day problems that may arise within the department.
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