Page 10 - EQA contractor code MP Edit 110202019

It is a matter for the recipient of the behaviour to decide whether that behaviour is unwelcome,
irrespective of the attitude of others to the matter.

Assessors who make a complaint or who give evidence at proceedings will not be victimised by the
Contractor in any way. The Contractor in particular expects its senior management to have a particular
responsibility to ensure that sexual harassment, harassment and bullying do not occur and that
complaints are addressed speedily. The Contractor therefore will provide good example by;

• treating all in the workplace with courtesy and respect,
• promoting awareness of its policy and complaint procedures,
• being vigilant for signs of harassment and taking action before a problem escalates,
• responding sensitively to an Assessor who makes a complaint of harassment,
• explaining the procedures to be followed if a complaint of sexual harassment or harassment is
made,
• ensuring that an Assessor making a complaint is not victimised for doing so, and
• monitoring and following up on the situation after the complaint is made so that the sexual
harassment or harassment does not recur.

Assessors are expected to contribute to the achieving of a sexual harassment free, and harassment
free, working environment.

Sexual harassment and harassment by non-contractors such as clients, customers and business
contacts may lead to termination of business contracts, suspension of services or the exclusion from
premises or the imposition of other appropriate sanctions.

The Contractor’s sexual harassment policy is to be communicated to all those potentially affected by
it. For Assessors this is by means of this Code. For other parties this may be by way of newsletter,
website, e-mail or notice board. All Assessors are required to acknowledge their receipt of this
handbook and by so doing they signify that they have read this harassment and sexual harassment
policy.

The Contractor will keep a record of all complaints of sexual harassment and harassment and a note
of the outcome or resolution. The Contractor will monitor this information at regular intervals to
evaluate the success of the policy.

The Contractor may require staff and/or Assessors to attend training on issues of sexual harassment,
harassment and bullying.

This sexual harassment, harassment and bullying policy will be reviewed at regular intervals in line
with changes in the law or Codes of Practice, relevant case law or other developments.

4. Mobile Phone Policy

Accessors must keep their mobile phones on silent or turned off during an audit. Correspondence
between the Assessor and the Contractor must pass through client channels or be given client
approval.
The Contractor will not reimburse the Assessor for phone charges accrued in carrying out audits.

Assessor Code of Conduct Issue 1 July 2019 Page 9 of 16