Page 12 - Assessor Code of Conduct v1 July 2019

Social media activities should not interfere with your contractual commitments, and Assessors should
remind themselves of EQA’s Policy on same. Contractor logos and trademarks may not be used
without the prior written consent.

Remember, when using social media in personal time:
1. All Assessors contribute to the public image of EQA. Be respectful of all individuals and their races,
religions and cultures. How you conduct yourself in the online social media space not only reflects
on you – it is a direct reflection on your professionalism, our clients and customers and EQA as a
whole.
2. Always think before you post. Anything you post that is inaccurate, unfair, or breaking privacy
standards will ultimately be your responsibility and may lead to the termination of your contract.
3. Should you may come across negative posts about EQA on-line, you must avoid responding. Please
notify EQA immediately on the presence of the post and they will handle matters from there.
4. Always be conscious when mixing your business and personal life. Online, your personal and
business profiles are likely to intersect. EQA respects the privacy of all Assessors, but you must
remember that clients and colleagues may have access to the online content you post. Keep this
in mind when publishing information online that can be seen by more than friends and family, and
please know that information originally intended just for friends and family can be forwarded on
very easily.
5. Please be aware that the internet is permanent and the although the General Data Protection
Regulation 2016 may enhance your ‘right to be forgotten’; once information is published online,
it is essentially part of a permanent record, even if you “remove/delete” it later or attempt to
make it anonymous.
6. Be aware of both compliments and criticism of EQA. Even if you are not an official spokesperson
for EQA, you can be a vital asset in monitoring the social media landscape.

6. Health and Safety

EQA places great emphasis on safety, health and welfare matters and undertakes to carry out its
business in such a way as to ensure the safety, health and welfare of all its employees, subcontractors,
Assessors, visitors and the general public in accordance with the Safety, Health and Welfare at Work
Act 2005 and the Safety, Health and Welfare at Work (General Applications) Regulations 2007.

Please refer to the Independent Service Contract Sections Assessor’s Obligations 7.2, 7.3 and 7.4.

6.1 Safety Statement
Information on EQA’s policies and procedures related to health and safety management is detailed in
the Safety Statement, a copy of which is available to all Assessors.

7. Intellectual Property

EQA is committed to a high level of legal and ethical standards in the conduct of our business. It is the
policy of EQA to compete fairly in the marketplace. This commitment to fairness includes respecting
the intellectual property rights of our suppliers, customers, business partners, competitors, and
others, including original equipment manufacturers and other independent service organisations. No
Contractor employee, Assessor, independent subcontractor, or agent should steal or misuse the
intellectual property rights owned or maintained by another.

Assessor Code of Conduct Issue 1 July 2019 Page 12 of 16