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SECTION SIX QUIZ

❼ Write which side each of the following documents should be placed within the Customer
Information File, left or right?
A. Customer File Review Sheet _________
B. Verification of Employment Form _________
C. Completed Delivery/Callback Checklist _________
D. Signed Arbitration Agreement _________
E. Signed Benefits Plus Agreement _________
F. Signed Rental Agreement _________ SECTION SIX QUIZ
G. Copy of Lease _________
H. Pay stubs _________

❽ Write which side each of the following documents should be placed within the Customer
Information File, left or right?
A. Verification of Residence Form _________
B. Completed Rental Order Form _________
C. Signed Product Waiver/Release Form _________
D. Signed Loss Damage Waiver _________
E. Copy of photo ID _________
F. High Touch Skip Stolen print out _________
G. Utility bill _________

❾ List the following in the correct sequence for the left side of the Customer Information File.
(First item should be the top of the stack.)
_________ Signed Delivery/Callback Checklist
_________ Signed RAC Benefits Plus Agreement (if applicable)
_________ Signed Liability Waiver Form (if applicable)
_________ Signed Product Waiver/Release Form (if applicable)
_________ Most Recently Signed Rental Agreement
_________ Signed Consumer Arbitration Agreement

❿ List the following in the correct sequence for the right side of the Customer Information File.
(First item should be the top of the stack.)
_________ Lease
_________ Copy of Customers Photo ID
_________ Paystubs
_________ Verification of Residence Form
_________ Verification of Employment Form
_________ High Touch Skip Stolen Print Out
_________ Utility Bill
_________ Completed Rental Order Form
_________ Customer File Review Sheet (8.) A.) Right B.) Right C.) Left D.) Left E.) Right F.) Right G.) Right (9.) 2, 5, 4, 6, 1, 3 (10.) 6, 3, 7, 9, 8, 4, 5, 1, 2 (1.) A,B,C (2.) A (3.) B (4.) A,B,D (5.) A,B,D (6.) A,B,C (7.) A.) Right B.) Right C.) Left D.) Left E.) Left F.) Left G.) Right H.) Right

ANSWERS:
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