Page 302 - Drive First Gear Complete - Web

Store Manager Survey

Please fill out this survey on the new coworker. Fax a copy to your franchise owner.

After working with this coworker through First Gear, I have certified that
, is eligible to continue training.

TOPIC AREA RATING COMMENTS
Company Overview & 1 2 3 4 5
History Poor Excellent
Rent-A-Center 1 2 3 4 5
Customers Poor Excellent

1 2 3 4 5
Rent-A-Center Stores
Poor Excellent
1 2 3 4 5
Customer Service
Poor Excellent
1 2 3 4 5
Safety & Security
Poor Excellent
1 2 3 4 5
Offsite Experience
Poor Excellent

1 2 3 4 5
Product Knowledge
Poor Excellent
1 2 3 4 5
Customer Sales
Poor Excellent
1 2 3 4 5
Customer Verification
Poor Excellent
1 2 3 4 5
Closing the Customer
Poor Excellent

1 2 3 4 5
Customer Payments
Poor Excellent
Intro to Account 1 2 3 4 5
Management Poor Excellent

1 2 3 4 5
Inventory Management
Poor Excellent
1 2 3 4 5
Driver’s Seat/Field Visits
Poor Excellent

1 2 3 4 5
Account Management
Poor Excellent
I believe that our newest team member has obtained a working knowledge of the rated topics above.
I believe that they will need further training and guidance in the following areas:
1.

2.
3.

Signature Date
301

Drive_First_Gear_vF2-0_Day6.indd 301 7/28/2015 10:26:14 AM