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COWORKER

security

Fraud Profit Protection
Fraud can mean the use of counterfeit money, The Asset Protection department has created a
the illegal use of another person’s credit card, few rules for you to remember, in order to manage
or the willful deceit of coworkers using incorrect the money in your store well. These rules ensure
information or trickery. that you don't ever get your money mixed up with

If you are ever presented with currency that seems Rent-A-Center's, or your customer's—whether it's
suspicious, use a fraudulent bill detector pen to cash, credit cards, debit cards, or cash. That way,
identify if it is fraudulent. If you do happen to run there will be no reason to question your motives
across fake currency, politely ask the customer or intentions about store funds or finances
for another bill. Do not aggravate your customer
or threaten them in any way—they may be an
unsuspecting victim of fraud, themselves!

Fraudulent use of another person’s credit card is
quite common. You should ask for ID every time
you process a credit card renewal payment. If the
names don’t match, don’t use it—ask politely for
another payment method.

We’ve made it policy to not accept personal
checks from new customers—unless approved by
the direct supervisor. Approval is made on a case-
by-case basis; generally, new customers will not be
approved, but you may bump into a customer who
is able to pay with a personal check. These are
usually long-time customers in very good standing
who have been specifically approved to do so.

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