Page 7 - From the Desk of HR November 2019
P. 7
Orientation Day & HHH
Our new hires, contractors and current associates participated in the
Hospitality Happens Here (H3) and Orientation Day trainings. For our new
hires, interns and contractors this was an information filled day about how
La Cabana’s dream all began, while for veteran associates, this was a
refresher training with information and tips on how to create memorable
vacations for our guests and owners.
Our participants received a complete training to fully equip them to deliver
memorable vacations for our guests and owners. Upon completion of the
training, our associates were better enabled to WOW” our guests through
under-standing what Hospitality Happens Here is and how it fits with our
purpose and values,
understanding the reason “WHY” we do what we do, incorporating customer
service and guest satisfaction in all that we do and
committing to and living up to the 7 Habits of Hospitality.
Congratulations to: Paula Huisman, Polycarpo Angela, and Claudia Odor
