Page 8 - Crisis in Higher Education
P. 8
Contents
Acknowledgments ..............................................................................xvii
Author ..................................................................................................xix
About the Book ....................................................................................xxi
Chapter 1 The Higher Education Conundrum ................................. 1
1.1 Understanding Higher Education ..................................4
1.1.1 Types of Institutions............................................5
1.1.2 Types of Faculty ...................................................8
1.1.3 Role of Technology ............................................11
1.2 A Framework for Higher Education:
Understanding Differences ...........................................11
1.3 Mediating Two Demand–Supply Relationships .........13
1.4 Higher Education Has Third-Party Payers .................14
1.5 Who Is the Customer of Higher Education?...............15
1.5.1 Customer Confusion Leads to Poorly
Articulated Goals ..............................................16
1.5.2 Customer Confusion Leads to
Misaligned Actions ...........................................17
1.6 Higher Education Faces Government Regulation
and a Multitude of Accreditation Agencies ................18
1.7 Tenure ...............................................................................21
1.8 Many Institutions of Higher Learning Are
Unwieldy Conglomerates ..............................................24
1.9 Focus of the Book ...........................................................26
1.10 Using the Book: Underlying Problems, Root
Causes, and a Comprehensive, Integrated Solution .....27
References .................................................................................. 28
Chapter 2 Underlying Problem: Higher Education Costs
Are Out of Control ........................................................... 31
2.1 Rising Cost of a Four-Year, Public University
Education .........................................................................32
2.2 Tuition Costs ...................................................................33
vii
