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characters, the stresses of ambition, the technicalities
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                     In Australia, the most iconic show of this kind is
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                   Wales, it works hard to depict a slice of Australian life.
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                   the backdrop for an underrepresented part of the country
                   – away from the achromatic suburbs of -DHFGANTQR, less
                   political and volatile than /QHRNMDQ  PRUH ZRUNLQJ FODVV
                   than 3GD 2TKKHU@MR.
                     6LJQLĺFDQWO\  /TKRD’s casting knowingly mirrors Western
                                                    2
                   6\GQH\pV PXOWLFXOWXUDO GHPRJUDSKLF PDNH XS  certainly,
                   it would have been a failure on the show’s part had it
                   cast in the manner of the largely homogenous  KK 2@HMSR,
                   or laboured the narrative by having ‘an “ethnic” story

                   to tell’. A key success of /TKRD is its normalisation of
                   diverse representation. It not only depicts patients and
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                   ZKHUH   "NTMSQX /Q@BSHBD left off in terms of bringing real   SDWLHQW =RH 0HQGRVD  0HOLVVD %RQQH  DQG KHU KXVEDQG DQG
                   $XVWUDOLD WR RXU VFUHHQV                     son – her patients feel less like they’re being lectured to,
                     While the performances are consistent throughout /TKRD,  and more like they’re being cared for.
                   there is always a tension between believability and the  /TKRD PD\ ORRN OLNH MXVW DQRWKHU PHGLFDO GUDPD RQ ĺUVW
                   overplaying of roles. There are doctors ticking boxes in  impression, but it takes us to places that series that have
                   FKHFNOLVWV  VXFK DV DQDHVWKHVLRORJLVW 0RQLFD  5HQHH /LP    come before haven’t. It shows us the lives of both patients
                   DQG GRFWRUV ODXGHG DV PDUW\UV  VXFK DV (OL  7KHUH DUH WKH  and doctors. It shows us what a hospital really looks like
                   RYHUFRQĺGHQW  OLNH 5RZDQ  %OHVVLQJ 0RNJRKORD   DQG WKH  and how it really functions. /TKRD LV DERXW WKRVH ZKR VXU
                   \RXQJ DQG QHUYRXV  OLNH 7DEE  $UND 'DV   7KHUH DUH WKRVH  vive and those who are left behind, and the little hidden
                   who are there for the patients, like Berger, and those there  moments that often mean the most.
                   WR FOLPE ODGGHUV  OLNH 7DQ\D  3DOODYL 6KDUGD   :KLOH WKHVH  As the series reaches its conclusion, Berger – forced
                   characterisations make for an interesting story, there is little  WR WDNH LQGHĺQLWH OHDYH LQ RUGHU WR KDYH VXUJHU\ WR VDYH
                   that is underplayed by the cast  It is only the role of ward  KLV OLIH t GRQDWHV D NLGQH\ WR .HOO\  -XVW DV WKH NLGQH\ LV
                   nurse Carol (played by   "NTMSQX /Q@BSHBD’s Penny Cook)  removed, complications from his own illness lead to his
                   that is afforded a sparseness, making room for an under   death. The hospital, its staff, its patients and, of course,
                   stated physicality in Cook’s performance.    )UDQNLH DUH GHYDVWDWHG  :KHQ .HOO\ ZDNHV DQG DVNV DIWHU
                     The busyness of the script perhaps aims to replicate  Berger, Frankie replies, ‘He’s done well’ – putting her at
                   the relentlessness of the job. We’re made privy to the hours  ease and allowing her to recover from surgery.
                   spent on tired feet, the meals skipped, the furrowed brows,  But /TKRD LVQpW DERXW ORVV  LWpV DERXW UHQHZDO t WKH VHF
                   the takeaway coffees drunk on the move. We see the inability  ond chances, the friendships and bonds that come from
                   to spend time on the detail because new patients need triag   DGYHUVLW\  DVNLQJ IRU KHOS DQG WDNLQJ LW ZKHQ LWpV JLYHQ  ,WpV
                   ing, and the constant pressure to clear beds. We hear the  DERXW WKH OHJDF\ RI LOOQHVV  DQG WKH VFDUV WKDW LQIRUP HP
                   ticking clock that runs against the question, ‘What have we  pathy. We don’t always see what’s going on behind the
                   PLVVHG"p $V VKH LV RIWHQ VHHQ ĻXVWHUHG  RYHUKHDWLQJ  WDNLQJ  scenes of a hospital, but this series proves that that doesn’t
                   desperate sips of water when she can, Frankie’s frustration  mean it’s not worthy of our attention, or our thanks.
                   at the lack of time and resources resonates. The pressure of
                   staying well while giving her best to her job, of looking after  http://www.abc.net.au/tv/programs/pulse/
                   herself to be able to look after others, is a constant push and
                   pull, impacting her ability to provide empathetic care.   Kylie Maslen is a writer and events producer from Adelaide.
                                                                She writes on topics including cultural criticism, women’s
                                                                GD@KSG @MC GDQ KNUD NE  TRSQ@KH@M 1TKDR ENNSA@KK  'DQ VDARHSD
                   The extent of empathy
                                                                HR  http://kyliemaslen.com>.              m
                   As patients, we want doctors to see into our world – to
                   see the frustration in the everyday things we’re forced to  Endnotes
                   endure by our ill health: the restless nights, the diminished  1  /HVOLH -DPLVRQ  o7KH (PSDWK\ ([DPVp  7KH %HOLHYHU  )HEUXDU\
                   social lives, the numbness from the meds. We want them         KWWSV   ZZZ EHOLHYHUPDJ FRP LVVXHV        "UHDG
                   WR XQGHUVWDQG WKDW  ZKHQ \RX FDQpW EH \RXUVHOI  \RXU IUXV    DUWLFOHBMDPLVRQ!  DFFHVVHG   }2FWREHU       HPSKDVLV
                   tration has to come out somehow, whether that means not  LQ RULJLQDO
                   doing your exercises, or drinking too much, or not taking  2  ‘Pulse ([WUDV t 6HULHV    5HDO &DVWLQJp  $%& LYLHZ  2FWREHU
                   PHGLFDWLRQV ZKLOH ZLWK IULHQGV t DV ZH VHH LQ ORQJ WHUP        <KWWS   LYLHZ DEF QHW DX SURJUDPV SXOVH H[WUDV '0
                   UHQDO SDWLHQW .HOO\  -HOHQD 0LOLQNRYLF   ZKR MXVW ZDQWV WR      +   6  !  DFFHVVHG    2FWREHU
                   EH D QRUPDO WHHQDJHU EXW HQGV XS EDFN LQ KRVSLWDO VHYHUHO\  3  Denise Eriksen, ‘Pulse  $%&pV 1HZ 6HULHV ,V WKH $XVVLH Grey’s
                   dehydrated and at risk of putting herself on regular dialysis.  Anatomy’, The New Daily     -XO\        KWWS   WKHQHZGDLO\
                   When Frankie stops to hold a patient’s hand or spend a  FRP DX HQWHUWDLQPHQW WY            SXOVH WY VKRZ DEF >,
                   few extra minutes with a family member – as she does for   DFFHVVHG   }2FWREHU




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