Page 124 - Export and Trade
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Help Desk


          Few companies will start with the ideal international   religions and tastes. Time spent researching your
          operation. Often the beginning is modest and   target market and tailoring your product to suit may
          existing staff are called on to test markets on a part-  make the difference between succeeding or failing.
          time basis.                              6R ZKDW VKRXOG QHZ H[SRUWHUV GR ¿UVW" -RLQ D
           2QFH D SUR¿WDEOH GHPDQG ORRNV OLNHO\  LW LV   business or trade organisation and take advantage
          essential that the person responsible has the   of the opportunity to spend time with other
          freedom to follow up and service any enquiries   members who may be experienced international
          promptly as well as to honour all promises made.   traders, either in your industry sector or in markets
          Failure to do so could be costly. An initial disaster   you intend to target.
          may put international aspirations back by several   Those organisations are listed on the following
          years.                                  pages – choose wisely.
           Overseas markets will be unforgiving of poorly
          prepared representatives who are unable to quote
          and deliver promptly, or who may not have the
          capacity to supply a substantial market. It might
          make sense to start in an overseas market of
          modest size that you have the ability to service well
          and use this as the base for further growth. In this
          way you can lower your initial costs and risk in the
          event of that market not being an instant success.
           You will also be unlikely to make sales on your
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          you before doing business. You should be prepared
          to undertake regular visits to your target market and   New Zealand Trade and Enterprise
          to establish and maintain personal relationships to   1HZ =HDODQG 7UDGH DQG (QWHUSULVH  1=7(  LV WKH
          ensure continuing sales.                Government’s international trade promotion and
           There is a wealth of information in New Zealand.   business development agency, supporting the
          You can use your intended market as a base for   growth of New Zealand companies around the
          discussion, research and developing your marketing   world. Our people work with a single purpose: to
          plan. Any research you do at the outset will   grow companies internationally, bigger, better and
          ultimately save you money and help you in your   IDVWHU  IRU WKH EHQH¿W RI 1HZ =HDODQG
          thinking and planning.                   We help companies unlock potential for
           )HZ ¿UVW WLPH H[SRUWHUV KDYH VXI¿FLHQW UHVRXUFHV   international growth, through services that improve
          and experience at the outset. If entrepreneurs were   HI¿FLHQF\ DQG RSHUDWLRQV  LQQRYDWLRQ DQG VWUDWHJ\
          to follow all the rules, hire expert staff and plan   We help them to grow their capability, boost
          HYHU\WKLQJ WR WKH ¿QHVW GHWDLO EHIRUH FRQVLGHULQJ   their global reach, connect to other businesses
          H[SRUWLQJ  PDQ\ RI WKHP ZRXOG QRW JHW WR ¿UVW EDVH    and invest in their growth. We also connect
           Large organisations have greater access to   international investors with opportunities in New
          the resources, management and marketing skills   Zealand through a global network of investment
          needed to identify potential markets and conduct or   advisors.
          commission research, thereby minimising their risks   We use local knowledge from experienced staff
          and maximising their chances of success.  EDVHG LQ    RI¿FHV  ZRUNLQJ DFURVV    WLPH ]RQHV
           The answer for most is somewhere between the   and 40 languages to support the global reach of
          two extremes. Try to avoid learning only through   New Zealand companies in over 100 countries.
          your own mistakes. For example, don’t approach an   We also have over 200 private sector partners
          overseas market convinced that your successful local   and draw on a global network of thousands more.
          product will meet the needs of a foreign community   This global presence allows us to deliver value to
          that may well have different values, customs,   the businesses we support, through our unique

      122  NZ Export & Trade Handbook 2018
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