Page 70 - Perfect Phrases ESL Everyday Business

Speak Up and Speak Out

Hello, this is (your name) [with, from, of] (your company).
I would like to speak to (name of the person or the
department you are calling).
May I speak with (name of the person or the department you
are calling)?
Is this a good time to speak briefly about . . . ?

When would be a better time to call about . . . ?
What is the best time to call about . . . ?

Personal phone calls or internal phone calls may start more
informally.

Hi, this is (your first name).

Do you have time to talk for a few minutes?
Have you got a minute?

Are you busy?
Can we talk now?

Is this a good time to talk?

Phrases to Move Along a Phone Call

Clearly and precisely state your purpose for calling. Remember focus
and simplicity. Be certain you understand everything about the call.
Don’t pretend to understand, don’t fake it. Slow down. Speak more
slowly than when speaking your native language. If you slow down
your pace, often the person on the other end will follow and slow
down as well.

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