Page 73 - Perfect Phrases ESL Everyday Business

Using the Telephone

Culture Hint: Telemarketers are people who sell products or
services or ask for contributions over the telephone. These calls
have expanded to recorded sales pitches. Some calls are legiti-
mate, and others may be scams or frauds. There is a National
Do Not Call Registry where you may list your telephone number
and request not to be called by telemarketers.

Phrases to Respond to Telemarketing
Phone Calls
Thank you, but I am not interested.

I never [buy, purchase, contribute] over the telephone.
No, I am not interested.

No, thank you.
No.

Idioms and Other Vocabulary

Bear with me: give me additional time, be patient with me
Books on tape/audio books on CD: books recorded on tape
or CD
Crucial: critical, everything else relies on it
Fake it: pretend
Frauds: deceptions used to obtain something illegally
Handy: useful; simple to use
Jot down: write notes quickly
Multitask: do several things at the same time
Mumble: speak quietly and unclearly
Nowadays: at the present

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