Page 72 - Perfect Phrases ESL Everyday Business

Speak Up and Speak Out

Phrases to Close a Phone Call
Before ending a phone call, confirm the next step for you and the
other person to take. Often, after a phone call ends and both parties
hang up, the caller doesn’t know what the next step is.

I will get back to you.
We will speak about this again.

Let me clear it with my [boss, department, team, committee].
I will look up the [answer, schedule, fax] and get back to you.
Would you prefer that I e-mail it to you?

It was nice to hear from you again.
Thanks for [calling, returning my call, getting back to me].

Thank you for [bringing this to my attention, pointing this
out]. I will change it.
Thank you for your time. I appreciate the explanation.
Thank you for going over this with me. I understand now.

I will follow up this conversation with an e-mail that
summarizes our decisions.

I will tell my boss what we discussed and get back to you at
the end of the week.

Can you let me know by [the end of the day, Friday, the first]?
I have to discuss this with my colleagues before I can decide,
but I will let you know by [date, time].
I will send an e-mail with the report attached.

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