Page 10 - Gulf Marketing Review
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What should be at the core of the mar-
                                                                                 keting strategy of any media company in
                                                                                 the region?
                                                                                 For any media title or channel to succeed in this
                                                                                 region or anywhere, it’s crucial for it to know its
                                                                                 brand value in the market. If you do not have
                                                                                 a unique selling point, or if you don’t have a
                                                                                 clear value proposition in the marketplace, it
                                                                                 becomes quite difficult to compete.
                                                                                    That’s why, at the BBC, we’ve always made
                                                                                 sure to focus on our USP and are quite optimistic
                                                                                 of our growth in the region and globally. Driven
                                                                                 by our commitment, we have set a target of
                                                                                 reaching 500 million people a week by 2022,
                                                                                 the centenary year of the BBC.
                                                                                    Media organisations, which are really
                                                                                 struggling, are the ones too indistinct from
                                                                                 their competitor and not sufficiently scalable
                                                                                 to survive.

                                                                                 Given issues such as click-bait, brand safety
                                                                                 and ad fraud, how do you think digital media
                                                                                 should brace for the emerging challenges
                                                                                 coming its way?
          Five years ago, it would have      Our pitch has been clearly international, giving   Brands or advertisers have a big role to play
          been easier to assume that         our audience the highest-quality internation-  in sorting the challenges that digital media
          digital was going to kill TV       al news coverage. And although we offer   is facing. They will have to take a conscious
          news stations. But, on the         some customised, region-focussed content;   decision about where they place their ads
          contrary, it really hasn’t         we don’t see ourselves in competition with   online. We have seen some examples of
                                             national networks.                  how the quality of ads is dropping out of the
                                                                                 market, primarily because the commercial
            In fact, our English international TV audience   What has been your stance – do you sup-  model is not working well. So it’s not just the
          and the world news audience base is growing   port the Arab point of view and take it to   quantity; the quality of the content and the
          in the region. Globally, the TV audience for   your global audience? Or do you bring   brand’s ethical quotient also matter when it
          BBC world news has gone up by 12 per cent   a Western viewpoint to the Middle East   comes to digital media. This generates from
          in the last year. Five years ago, it would have   audience?            the growing realisation that the number of
          been easier to assume that digital was going   That’s a really good question. So, certainly not   clicks and impressions do not mean everything
          to kill TV news stations. But, on the contrary, it   the latter and we don’t see ourselves as being   in digital media. To a large extent, this has
          really hasn’t. I believe there’ll still be a huge   a sort of broadcast arm of the UK government.   triggered developments such as fake news,
          appetite for TV news and, though digital is   We’re not about representing “Western views”   click-bait and ad fraud. In many cases, relying
          growing alongside it’s not going to cannibalise   to the Middle East audiences either.   purely on the plain, raw number of ad clicks
          the TV audience. In a nutshell, there’s room   We think the audiences who know and   has backfired for many brands. Instead, there
          to grow for both the segments.     value the BBC in this region understand that   is an urgent need for a discussion on how to
                                             our premium quality offer is about our inde-  value quality clicks and engagement, instead
          There are a lot of Arabic channels here ca-  pendence. And independence doesn’t mean   of paid clicks.
          tering to their captive audiences. Where do   it’s a Western viewpoint; it just means inde-
          you find your niche? Where does the BBC fit?  pendent, high-quality content – online or TV.   (For more, log onto gulfmarketingreview.com)


          10 I GULF MARKETING REVIEW I DECEMBER 2017/FEBRUARY 2018
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