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         BOTLER. The start-up was founded in Dubai in   and deploy intelligent bots that can handle
         March 2016 by Serag Meneassy and Taymour   a wide variety of domains."
         Sabry, two young Egyptian entrepreneurs who   After the company recently closed a fund-
         have been friends since their childhood days   raising round led by TA Telecom, one of the
         growing up in the Maadi neighbourhood of   largest telecom technology providers in Middle
         Cairo. They have also grown as members of   East and Africa, Meneassy announced the
         the In5 Innovation Centre, a start-up acceler-  launch of Botler’s newest product exclusively
         ator launched by Dubai Internet City.  to GMR.
            Combining the services of a butler with a   "We are currently building SwitchBot, which
         digital aspect (bot), Botler uses artificial intel-  is a Sales Digital Assistant. This new sentiment
         ligence (AI) for products such as a Facebook   analysis tool gives brands a whole new way
         Messenger chatbot, helping brands be more   to "listen" to their competitors’ customers on
                                                                                 SERAG MENEASSY AND TAYMOUR SABRY,
         reactive to fans on social media.   social media and enables them to target those
                                                                                 FOUNDERS, BOTLER
            The COO of Botler, Meneassy, tells GMR:   disgruntled customers with hyper-targeted
         "The Botler Bot Platform was built to enable   campaigns," Meneassy elaborates.  t@N JZN L]ZZNV\Ta K]RTMRVP
         anyone to build and deploy bots on Facebook   He  explains that Botler’s social media   <_R\LQ,W\  J <JTN[ .RPR\JT
         Messenger to automate sales, capture leads   monitoring tool can help a brand poach   ã[[R[\JV\  =QR[ PR^N[ KZJVM[
         and handle customer service."       customers who complain on social media   J VN_ _Ja \W  TR[\NV  \W \QNRZ
            He adds: "It is a drag-and-drop solution   about the mediocre service provided by that   LWUXN\R\WZ[s L][\WUNZ[u
         built for brands and agencies to quickly build   brand’s competitors.







          360VUZ. The company was launched in   of Missing Out). It is the pioneer platform of   As VR headsets and 360 videos continue to

          January 2016 in Dubai by Khaled Zaatarah,   exclusive pre-recorded and live 360º videos   become more mainstream on platforms such
          an experienced marketing professional who   in the region. We bring users to front-row   as YouTube, Facebook and Twitter, and people
          grew up in Gulf countries and is of Palestinian   seats of exclusive master classes, events,   look for more exciting experiences on their smart-
          origin. 360VUZ provides 360 degree views,   experiences, behind the scenes and sport   phones, it appears that 360VUZ will stay busy in
          sharing content with fans in ways they have   games happening in the region, all in 360º   the near future. Zaatarah also notes his start-up
          not experienced before. Virtual reality (VR) is   Live Video," says Zaatarah.  has provided tangible ROI for his clients.
          increasingly popular nowadays and is an area   "We have access to most of the top   "360VUZ helps brands reward their current
          that 360VUZ specialises in.        events and happenings in the region.   and future customers with exclusive virtual access
            Speaking to GMR, Zaatarah explains that   We teleport users via our platform and   to top events and experiences. Furthermore, we
          his start-up helps brands engage with people   technology into an immersive experience   help brands in creating their own 360º videos and
          in new ways. "360VUZ is the number one   with the world’s biggest artists, events,   VR content to increase reach and engagement
          app in its category, eliminating FOMO (Fear   celebrities, influencers," he adds.   by at least 200 per cent," he says.







          KHALED ZAATARAH, FOUNDER, 360VUZ

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          14 I GULF MARKETING REVIEW I DECEMBER 2017/FEBRUARY 2018
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