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COMMENT




                                                                            q AUTOMATION IS ALREADY HAPPENING,
                                                                             AND IT WON’T STOP. BUT IT CAN DELIVER
                                                                               IN A WAY THAT WORKS FOR EVERYONE”


        1. Fight the fear           seven. By age ten, students   in areas where we know
        Automation isn’t scary.     learn coding. Skills are so   automation is likely to have   Where will
        Change can be. But like     advanced that a visiting    a larger impact, such as       automation
        any change, if explained,   Google engineer found kids   logistics, retail and repetitive
        managed and executed with   in Grade 11 (16-17 years    clerical work.                 strike next?
        care, it can be powerfully   old) would have passed the   Investment in research       The sectors where it’s
        positive. Despite many      notoriously hard Google     and development will also      already having an impact
        studies showing that        interview process.          be crucial: currently about
        automation will create jobs,   We need to be moving     five percent of companies      Insurance
        recent studies have suggested   to a model where everyone   undertake 54 percent of R&D   In Japan, Fukoku Mutual
        that employees still fear it.   entering the world of work   spending. For automation to   Life Insurance laid off 30
        It’s important to remember   has at least basic coding   succeed, this needs to change   of its medical insurance
        that automation isn’t new.   competencies. Doing so has   – and fast.                  representatives, replacing
        It has happened throughout   the potential to transform                                them with an artifi cial
        history, and we wouldn’t    industries that many see as   5. Educate for empathy       intelligence (AI) system based
        have the modern world –     “at risk” from automation.   and champion creativity       on IBM’s supercomputer
        from farming to transport   We are already seeing       Emotional intelligence (EI)    Watson to analyse and
        and energy to entertainment   manufacturers shift their   plays a role in everything.   interpret unstructured data
        – without it. It’s time for us to   workforce from the assembly   People skills are already   faster than a human.
        rebalance the debate around   line to developer roles, leading   incredibly important,
        automation to reassure the   to increased outputs and staff   but will be in even higher   Banking
        wider public that, done in the   numbers, and allowing the   demand in the future. Any   New AI smart apps can now
        right way, automation can   “reshoring” of jobs that would   job that benefits from the   conduct cash transactions,
        benefit us all.             otherwise be outsourced.    EI that only humans can        open accounts and process
                                                                provide will be in high        applications at a fraction of
        2. Think collaboratively    4. Develop new skills       demand. We need to look at     the cost and time it takes for
        Governments, educators,     Businesses also have an     ways to educate for empathy,   a human employee equivalent
        businesses and consumers    important role to play in   so that the workforce of       to do them.
        all have a role to play in   re-educating and retraining   tomorrow will have the soft
        shaping the future of       all areas of the workforce.   skills to thrive in the future.   Construction
        automation. Action in       Large companies should        The same is true of          Yes, even bricklayers are
        isolation will only help with   consider spending a     creativity, where humans       under threat. Robot SAMs
        some of the answers. I believe   percentage of turnover on   will still be in charge of most   (semi-automated masons)
        it’s necessary for governments   retraining programmes   creative industries. Even     can lay up to 1,200 bricks per
        and businesses to show joint                            in an automated world,         day – compared to the 400
        leadership, coming together                             creativity will be essential.  average that a human can do.
        to discuss and develop the     Sector in
        policies, processes and        numbers                  These five rules for           Transportation
        practical guidance that will                            automation will not provide    This is already here in the
        set the Middle East on the                              all the answers, and they      UAE, both on the Dubai Metro
        path to success.                                        won’t cover everything.        and Masdar City. Taxis are
                                       47%                      They are intended as a         next in line, and Uber is
        3. Education, education,                                starting point; a call-to-arms   already testing its own fl eet
        education                      The  percentage of jobs   to organisations to unite     of self-driving cars.
        Technology is dramatically     in the US “at risk” of   and begin this journey.
        changing how we view and       automation, according      Automation is already        Manufacturing
        interact with the world, so    to a report from Citibank   happening, and it won’t     China’s Foxconn recently
        the development of skills      and Oxford University    stop. But it can deliver in a   replaced over 60,000 workers
        needs to keep up. By and                                way that works for everyone,   with automation robots. In the
        large, education curriculums                            with careful planning,         last two years, 505 factories
        around the world need to                                co-operation and considered    across Dongguan – in the
        develop alongside industry,    $15.7tr                  thinking. A new year is        Guangdong province – have
        and some are already doing                              always a good time to make     invested $500m in robots,
        so. In Vietnam, computer       The estimated global     resolutions, so let’s start this   aiming to replace thousands
        science lessons begin at age   market value of AI in 2030  journey together.           more workers.

        arabianbusiness.com                                                                                         19
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