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FHW MUMBAI 2018 REVIEW























            Sharad Datta             Nicholas Dumbell         Manish Dayya             Suraj Kumar Jha          Kapil Kapoor








































            work culture and environment  ties,” he informed.  other measures to incentivise  child creches, working from  talking to his staff. “My job is to
            and a great gender mix/diversity  Kapoor said that it is impor-  employees. Incentives play a  home option and opportunities  help them do their job better.
            is the key. Tech tools are more  tant to follow six aspects:  huge role in developing and re-  for inter departmental move-  We must be able to build a com-
            for convenience, to be able to  meaningful work, freedom and  taining people,” he said.  ments or to properties closer to  fort level where they can talk to
            connect to our guests more bet-  control, fast track career  Jha opined that money is  home. We encourage more and  each other and to me as their
            ter but we should not lose the  growth, attractive package and  not the only motivational fac-  more women to join our work-  leader,” he said.
            personal touch. We should pro-  a perfect work life balance.  tor. He suggested, “We must  force. In fact when a position  Kapoor opined that to be an
            vide equal learning opportuni-  Need of the hour is to look at at-  have transparency while hiring  opens up, we first look at suit-  effective leader, he needs to
            ties, keep evolving and keep up  titude rather than academics,  people and let them know  able women candidates who  stand with his staff and behind
            with trends.”            he pointed out.          about the growth they can  can fill the vacancy.”  them. Dumbell concluded that
               Jha believed that it is impor-  Commenting on remunera-  achieve with us, the learning  When asked about the ideal  the future is exciting for hospi-
            tant to look at certain values  tion, Dumbell said, “None of us  curve and also the interna-  talent management strategy,  tality careers especially in In-
            and the candidate's willingness  joined the hotel business for the  tional opportunities.”  Dumbell replied, “Most effec-  dia. “It is growth, growth and
            to get out of his or her comfort  money. Hospitality is about peo-  Speaking about women in  tive  people  management  growth because culturally we
            zone. “Skill can be trained but  ple - if one is to be successful, we  the workforce, Dayya com-  mantra? Leadership is about  are a hospitable nation. Stay
            if you don't have the right val-  must be great with people. Show  mented, “It is important to  people. It cannot be learned in  here and you can make more
            ues, it is difficult. When recruit-  the candidates the BIG picture  have the right gender mix and  a classroom. One has to iden-  money,” was his advice to hos-
            ing, we even look at colleges in  and they will stay with you.”  right work culture. To retain  tify one's weaknesses and work  pitality aspirants. Datta agreed
            small towns and also in the  Datta felt that one cannot  our women employees, we  on it. You are never too impor-  by saying, “More is the word.
            North East and places where  ignore that money is impor-  must encourage flexi working  tant to wash the dishes.”  Tremendous opportunities,
            there are less job opportuni-  tant. “But we must build in  hours  and provide facilities like  Datta felt that it is about  lots of doors and windows.”



                                                                                                              EXPRESS TRAVELWORLD  23
                                                                                                                            February 2018
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