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INDUSTRY OPINION




              Aiming to Preserve the Rich



              Indian Colours                                                            As told to Sujith Gopinath





                                                                    P has been the industry leader in photo finishing
                                                                    for a long time and the man driving this is
                                                            HA. Appadurai, Country Manager for the HP
                                                             Indigo and Inkjet presses, India and Sri Lanka. Smart
                                                             Photography had a chance to interact with him and here
                                                             are the excerpts. To read the full interview, visit www.
                                                             smartphotography.in.



                                                             Indigo was not       the biggest difference is the wedding
                                                             known to people at   market. That is what we are clearly
                                                             all. I still remember   focussed on.
                                                             the 2009 show, which
                                                             actually changed the   How has 2017 been for HP?
                                                             complete outlook.    2017 was a little bit of a tough year.
                                                             It changed our       Tough from two perspectives. One,
                                                             complete business    the double strike that happened
                                                             altogether. From     on the economy, obviously, the
                                                             there on, getting to   demonetisation, which took the cash
                                                             200 installations in   away. And if you look at the wedding
                                                             photo, is incredible.   business, it is a 100 percent cash
                                                             This show links      business. And then there is GST
                                                             you with the         implementation. GST, is 18 percent for
                                                             photographers.       these machines. So on an equipment
                                                             You would meet up    that costs Rs.2 crore, some dealers
                                                             with them and start   pay Rs.36 lakh in taxes, which
                                                             explaining things.   they never used to before. So 2017
                                                             They never invested   was definitely a challenging year.
                                                             something like Rs.3   That is from an equipment selling
             A. Appadurai                                    to 4 crore before.   perspective. But the biggest part of
                                               The maximum that they invested in   the story that other manufacturers do
            With the experience of             life was an RC machine or probably   not share, and HP would is that even
            participating in almost all        a new machine that costed them     in 2017, our business grew in double
            Photofairs, what are your thoughts   Rs.30 to 40 lakh. So to increase the   digits. Our customers’ business grew
            about CEIF 2018?                   ticket size of investment from that   in double digits. And in this business,
            The mad crowd, the two-kilometre   to about 10x, you only have to talk   the supplies that matter a lot, not
            queue that we used to see in       to the photographers. So for us, this   machines alone. It is mostly about
            Photofair previously, was not there   is the opportunity. Close to 50,000   the number of prints that happen
            yesterday. I hope it returns today or   people come in, we have conversation   in the market. Though there was a
            tomorrow. But nevertheless, there   with about 1/4th to 1/5th of them,   dip in November and December, it
            is lot of energy, momentum, show;   and that helps our business. We take   bounced back heavily and we had a
            it is happening after two years and   a lot of input from people as to what   double digit growth of our customers’
            that brings in a huge amount of    they want. Innovation is something   business, which is the most important
            expectation from the people. We are   you need to do very specifically to   thing. HP, in this case, is not like
            quite happy with the objectives that   the needs of the people. We clearly   a camera vendor, where there is
                                               understood that. But you know 70-80
                                                                                  probably a distributor and then a
            we were coming up with so far. I have
       Smart Photography  February 2018  always said this—Photofair as a show   percent of the trade’s money is in one   buyer. We would all have a challenge
                                               segment called wedding photography.
            actually changed the course of our
                                                                                  because of cash. But for us, since we
                                                                                  offer service to photo printers or
            business. In 2008 -09, we just did
                                               Rest is all passion, hobby etc. A little
            not have anything in photo printing.
                                                                                  couples, that did not have any impact
                                               bit of commercial printing exists, but
      74    HP used to have these inkjets before.   from a print perspective, what makes   on us. Rather, it grew by double digits,
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